Assistant Bank Manager - Dual Locations

About the Role

At Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions, work with people who want to be better every day, and be challenged to grow while being supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.

Responsibilities

• Provide excellent customer service by modeling the Landmark National Bank commitment to be champions and catalysts for our communities, including training, coaching, and developing your team in assessing and addressing customer needs.
• Advance customer and bank success by utilizing a high level of knowledge of all bank products and services to support your team in connecting current and prospective customers to Landmark National Bank products and services.
• Build and maintain relationships with all customers, your team, and community partners.
• Coordinate the daily operations of the retail team, including scheduling, resolving procedural and processing issues, and addressing elevated customer questions and concerns.
• Ensure compliance with internal controls, operational procedures, and risk management policies, including regular audits.
• Evaluate current practices, procedures, operations, and equipment for areas of improvement, recommending changes, and implementing changes when approved.
• Accountable for maintaining and balancing proper cash drawer levels and vault balancing.
• Supervise, train, coach, and develop your team of associates, including utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
• Manage your own professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target, and Optimum levels of performance.
• Responsible for performance counseling, including making and recommending disciplinary action decisions.
• Assist manager in utilizing prescribed hiring process to select team members.
• Engage in Landmark National Bank Culture initiatives and team success activities, including Daily Huddles, Weekly Rally Meetings, and Celebration events.
• Represent the bank well in the community.
• Perform other duties and projects as assigned.
• Adhere to bank policies and procedures.

Requirements

• Bachelor’s Degree in Business or related field, or equivalent work experience.
• Maintain a high degree of discretion and confidentiality.
• Demonstrated leadership skills.
• Able to exercise sound business judgement.
• Strong planning and organizational skills.
• Advanced communication and customer service skills.
• Supervisory and management experience, preferred.
• Advanced level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook).