Jobs · Management · North Carolina

Assets Protection Team Leader

Target · Jacksonville, NC · 1 wk ago
On-siteManagement$20–$22/hrFull-time

Metadata: This is a full-time role; hours may fluctuate based on business needs and are not guaranteed at 40 per week.

Pay

The starting pay range for this position is $20.00 - $22.00 per hour. The full pay range is $20.00 - $34.00 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

  • Medical, vision, and dental insurance
  • Life insurance
  • 401(k) retirement plan
  • Employee discount
  • Short-term and long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation

For more details, visit Target’s benefits page.

About the Role

Working at Target means helping all families discover the joy of everyday life. Assets Protection (AP) teams function to keep guests, team members, and the brand secure while leading through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud, and ensuring product availability for guests. This role involves building relationships with store leaders and public safety officials, including law enforcement.

This role provides the opportunity to develop skills in:

  • Leading a security culture, including crisis response, safety, and crowd management
  • Implementing daily/weekly Assets Protection workload priorities
  • Responding to external and internal theft incidents and preventing future theft
  • Implementing strategic resolutions for external theft and fraud
  • Partnering with store leaders on operational shortage priorities
  • Leading a team of hourly team members, including interviewing, developing, evaluating, and retaining talent

Responsibilities

  • Consistently deliver a guest experience that is easy, inspiring, and friendly
  • Ensure team members understand and deliver on Target’s guest experience commitments and operational standards
  • Provide feedback, hold team members accountable, and recognize great guest experiences
  • Review guest, financial, and team outcome metrics to identify opportunities and drive results
  • Support total store sales and profitability by ensuring products are in stock and available
  • Welcome and engage guests at the front of the store and on the sales floor
  • Influence and validate physical security and safety processes; participate in emergency crisis response
  • Support your leader in educating teams on emergency preparedness and physical security procedures
  • Develop, coach, and lead team members to elevate their skills and expertise
  • Anticipate staffing needs and support talent planning for accountability and performance management
  • Identify theft and shortage trends in your store and develop tactics to reduce shortage
  • Work a schedule aligned with guest and business needs, including early mornings, overnights, evenings, weekends, and holidays
  • Own the prevention, identification, and resolution of external theft incidents, including conducting apprehensions per policy
  • Initiate, investigate, and resolve internal investigations as directed by leadership
  • Educate store leadership on merchandise protection best practices and audit execution
  • Implement operational changes as directed by leadership
  • Order and manage merchandise protection devices and budget
  • Communicate AP priorities to the team, peers, and leadership
  • Maintain relationships with district/store leaders and law enforcement
  • Collaborate with retail partners to analyze industry trends and enhance security
  • Evaluate and recommend candidates for open positions
  • Support team onboarding, learning, and closing knowledge gaps through training
  • Demonstrate a culture of ethical conduct, compliance, and accountability
  • Serve as first responder for in-store safety incidents (e.g., security, weather)
  • Lead and model a safety culture, including hazard identification and incident reporting
  • Execute safety program routines such as Monthly Safety Meetings and Observations
  • Participate in legal proceedings as necessary to represent Target’s interests
  • Model physical security processes to enhance in-store security culture
  • Address store needs such as emergencies and regulatory visits

Requirements

  • Must be at least 18 years old or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or legal requirements related to the position
  • Previous retail and/or loss prevention experience preferred but not required
  • Ability to lead and hold others accountable
  • Ability to communicate using multiple frequency devices and operate handheld scanners
  • Work independently and as part of a team
  • Manage workload and prioritize tasks independently
  • Welcoming and helpful attitude with effective communication skills
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information
  • Climb up and down ladders
  • Apprehend subjects in accordance with company policy
  • Scan, handle, and move merchandise efficiently and safely, including lifting or moving up to 40 pounds without assistance
  • Ability to work a flexible schedule (e.g., nights, weekends, holidays) with reliable and prompt attendance
  • Ability to remain mobile for the duration of a scheduled shift

Schedule

This role requires a flexible schedule, including early mornings, overnights, evenings, weekends, holidays, and closing shifts. Hours depend on the needs of the business and may fluctuate.

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