Assets Protection Team Leader

About the role

The Assets Protection Team Leader role is responsible for leading a security culture, implementing daily/weekly workload priorities, responding to theft incidents, and partnering with store business leaders.

Responsibilities

• Lead a security culture, including crisis response, a strong safety environment, and crowd management planning
• Implement daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
• Respond to external and internal theft incidents and prevent future theft
• Implement strategic resolutions of external theft and fraud and apprehend individuals attempting to cause a loss
• Partner, educate, and support store business leaders on operational shortage priorities
• Lead a team of hourly team members, including leveraging skills in interviewing, developing, evaluating, and retaining talent
• Support total store sales and increase profitability by ensuring products are in stock and available to our guests
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Support your leader in educating teams on emergency preparedness and physical security procedures
• Develop, coach, and lead your team members to elevate their skills and expertise
• Anticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management
• Identify theft and shortage trends in your store
• Identify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns
• Develop team schedules and adjust based on security and theft trends with leader validation
• Own the prevention (inclusive of merchandise protection budgeting), identification, and resolution of external theft incidents
• Initiate, investigate, and resolve internal investigations as directed by AP leader in your market and/or your direct leader
• Educate store leadership on merchandise protection best practice and audit execution in partnership with key partners
• Implement and follow up on any operational changes as directed by your direct leader
• Support your direct leader to educate and support store teams on operational shortage priorities
• Order merchandise protection devices as needed to support the minimum standards for your store
• Communicate AP priorities to the team, peers, and leadership
• Build a relationship of trust and accountability with your leader and Store Director
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensure our teams and tactics maintain Target’s reputation
• Collaborate with retail organization partners to analyze industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leader
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment
• Hold team members accountable to expectations set by your direct leader
• Maintain all required training
• Serve as first responder for in-store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately
• Execute safety program management routines such as Monthly Safety Meetings/Observations
• Participate in legal proceedings as necessary to represent Target’s interests
• Model the execution of physical security processes in order to enhance the instore security culture
• Support merchandise protection strategies across the total store, including storage and application as directed by best practices
• Address store needs (emergency, regulatory visits, etc.)

Requirements

• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage your workload and prioritize tasks independently
• Welcoming and helpful attitude
• Effective communication skills

Qualifications

• Must be able to access all areas of the building to respond to guest or team member issues
• Must be able to interpret instructions, reports, and information
• Must be able to climb up and down ladders
• Must be able to apprehend subjects in accordance with company policy
• Must be able to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Must be able to work a flexible schedule (e.g., nights, weekends and holidays)
• Must be able to remain mobile for the duration of a scheduled shift (shift length may vary)

Skills

• Interpersonal skills
• Leadership skills
• Problem-solving skills
• Communication skills
• Teamwork skills
• Flexibility and adaptability
• Physical stamina and endurance

Benefits

Target offers a comprehensive benefits package including:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Competitive benefits from financial and education to well-being and beyond

Pay

The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00

Schedule

Work a schedule that aligns to guest and business needs based on security and theft patterns, including early morning/overnight shifts, evenings, weekends, and holidays.

Application

To apply for this position, please visit: https://tgt.biz/BenefitsForYou_C