Assets Protection Team Leader

About the role

The Assets Protection Team Leader role is designed to empower personal and professional growth within a dynamic and supportive environment. This role focuses on keeping guests, team members, and the brand secure, leading through crisis events, and mitigating shortage risks.

Responsibilities

• Leading a security culture, including crisis response, a strong safety environment, and crowd management planning
• Implementing daily/weekly Assets Protection workload priorities to support business goals
• Responding to external and internal theft incidents and preventing future theft
• Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss
• Partnering, educating, and supporting store business leaders on operational shortage priorities
• Leading a team of hourly team members, including interviewing, developing, evaluating, and retaining talent
• Supporting total store sales and increasing profitability by ensuring products are in stock and available to guests
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Supporting your leader in educating teams on emergency preparedness and physical security procedures
• Developing, coaching, and leading your team members to elevate their skills and expertise
• Anticipating staffing needs and supporting your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management
• Identifying theft and shortage trends in your store
• Identifying shortage risks in key areas and supporting your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Working a schedule that aligns with guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends)
• Developing team schedules and adjusting based on security and theft trends with leader validation
• Own the prevention (inclusive of merchandise protection budgeting), identification, and resolution of external theft incidents. Resolve theft using good judgment and conducting apprehensions while adhering to policy and procedures
• Initiating, investigating, and resolving internal investigations as directed by AP leader in your market and/or your direct leader
• Educating store leadership on merchandise protection best practices and audit execution in partnership with key partners
• Implementing and following up on any operational changes as directed by your direct leader
• Supporting your direct leader to educate and support store teams on operational shortage priorities
• Ordering merchandise protection devices as needed to support the minimum standards for your store. Review and manage the allocated budget and adhere to the guidance in the Merchandise Protection Best Practice on Workbench
• Communicating AP priorities to the team, peers, and leadership
• Building a relationship of trust and accountability with your leader and Store Director
• Maintaining relationships inside and outside Target, including district and store leaders and law enforcement
• Ensuring our teams and tactics maintain Target’s reputation
• Collaborating with retail organization partners to analyze industry trends and enhance security for guests and team members
• Evaluating and recommending candidates for open positions and developing a guest-centric team at the direction of your direct leader
• Serving as first responder for in-store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices
• Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
• Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Leading and demonstrating a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately
• Executing safety program management routines such as Monthly Safety Meetings/Observations
• Participating in legal proceedings as necessary to represent Target’s interests
• Modeling the execution of physical security processes in order to enhance the in-store security culture
• Supporting merchandise protection strategies across the total store, including storage and application as directed by best practices
• Addressing store needs (emergency, regulatory visits, etc.)

Requirements

• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage your workload and prioritize tasks independently
• Welcoming and helpful attitude
• Effective communication skills

Qualifications

• Must be able to access all areas of the building to respond to guest or team member issues
• Must be able to interpret instructions, reports, and information
• Must be able to climb up and down ladders
• Must be able to apprehend subjects in accordance with company policy
• Must be able to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Must be able to work a flexible schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
• Must be able to remain mobile for the duration of a scheduled shift (shift length may vary)

Skills

• Interpersonal skills
• Teamwork
• Flexibility
• Problem-solving
• Leadership
• Communication
• Physical fitness

Benefits

Target offers a comprehensive benefits package that includes:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short term and long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Competitive benefits from financial and education to well-being and beyond

Pay

The starting pay range for this position per hour is $23.75 - $25.75. The full pay range for this position per hour is $23.75 - $40.40. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience, and certifications.

Schedule

The role requires a variable work schedule with varying hours, days, or shifts (including nights, weekends, holidays, closing shifts, and other peak shopping times).

Application Instructions

To apply for this position, please visit: https://tgt.biz/BenefitsForYou_C