Assets Protection Team Leader

About the role

The Assets Protection Team Leader role is responsible for leading a security culture, implementing daily/weekly workload priorities, responding to theft incidents, and partnering with store business leaders.

Responsibilities

• Leading a security culture, including crisis response, a strong safety environment, and crowd management planning
• Implementing daily/weekly Assets Protection workload priorities to support business goals
• Responding to external and internal theft incidents and preventing future theft
• Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss
• Partnering, educating, and supporting store business leaders on operational shortage priorities
• Leading a team of hourly team members, including interviewing, developing, evaluating, and retaining talent
• Supporting total store sales and increasing profitability by ensuring products are in stock and available to guests
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Supporting your leader in educating teams on emergency preparedness and physical security procedures
• Developing, coaching, and leading your team members to elevate their skills and expertise
• Anticipating staffing needs and supporting your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management
• Identifying theft and shortage trends in your store
• Identifying shortage risks in key areas and supporting your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Working a schedule that aligns with guest and business needs based on security and theft patterns
• Developing team schedules and adjusting based on security and theft trends with leader validation
• Own the prevention (inclusive of merchandise protection budgeting), identification, and resolution of external theft incidents
• Initiating, investigating, and resolving internal investigations as directed by AP leader in your market and/or your direct leader
• Educating store leadership on merchandise protection best practices and audit execution in partnership with key partners
• Implementing and following up on any operational changes as directed by your direct leader
• Supporting your direct leader to educate and support store teams on operational shortage priorities
• Ordering merchandise protection devices as needed to support the minimum standards for your store
• Communicating AP priorities to the team, peers, and leadership
• Maintaining relationships inside and outside Target, including district and store leaders and law enforcement
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensuring our teams and tactics maintain Target’s reputation
• Collaborate with retail organization partners to analyze industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leader
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment
• Hold team members accountable to expectations set by your direct leader
• Maintain all required training
• Serve as first responder for in-store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately
• Execute safety program management routines such as Monthly Safety Meetings/Observations
• Participate in legal proceedings as necessary to represent Target’s interests
• Model the execution of physical security processes in order to enhance the instore security culture
• Support merchandise protection strategies across the total store, including storage and application as directed by best practices
• Address store needs (emergency, regulatory visits, etc.)

Qualifications

• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage your workload and prioritize tasks independently
• Welcoming and helpful attitude
• Effective communication skills

Skills

• Interacting and helping others - including guests that shop our store and fellow team members you work with
• Thriving in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)

Benefits

Target offers a variety of benefits including comprehensive health benefits and programs, 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. For more information, visit https://tgt.biz/BenefitsForYou_C.

Pay

The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

Work a schedule that aligns with guest and business needs based on security and theft patterns, including early morning/overnight shifts, evenings, weekends, holidays, closing shifts, and other peak shopping times.