Assets Protection Team Leader

About the role

The Assets Protection Team Leader role at Target is designed to empower personal and professional growth within a dynamic and supportive environment. This role focuses on keeping guests, team members, and the brand secure, leading through crisis events, and mitigating shortage risks.

Responsibilities

• Leading a security culture, including crisis response, a strong safety environment, and crowd management planning, providing support to both guests and team members
• Implementing daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
• Responding to external and internal theft incidents and preventing future theft
• Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy and leadership’s guidance
• Partnering, educating, and supporting store business leaders on operational shortage priorities
• Leading a team of hourly team members, including leveraging skills in interviewing, developing, evaluating, and retaining talent
• Supporting total store sales and increasing profitability by ensuring products are in stock and available to our guests
• Engage guests at the front of the store and on the sales floor
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Support your leader in educating teams on emergency preparedness and physical security procedures
• Develop, coach, and lead your team members to elevate their skills and expertise, per direction from your direct leader
• Anticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management
• Identify theft and shortage trends in your store
• Identify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends)
• Develop team schedules and adjust based on security and theft trends with leader validation
• Own the prevention (inclusive of merchandise protection budgeting), identification, and resolution of external theft incidents. Resolve theft using good judgment and conducting apprehensions while adhering to policy and procedures
• Initiate, investigate, and resolve internal investigations as directed by AP leader in your market and/or your direct leader
• Educate store leadership on merchandise protection best practice and audit execution in partnership with key partners
• Implement and follow up on any operational changes as directed by your direct leader
• Support your direct leader to educate and support store teams on operational shortage priorities
• Order merchandise protection devices as needed to support the minimum standards for your store. Review and manage the allocated budget and adhere to the guidance in the Merchandise Protection Best Practice on Workbench
• Communicate AP priorities to the team, peers, and leadership
• Build a relationship of trust and accountability with your leader and Store Director
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensure our teams and tactics maintain Target’s reputation
• Collaborate with retail organization partners to analyze industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leader
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment
• Hold team members accountable to expectations set by your direct leader
• Maintain all required training
• Serve as first responder for in-store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately
• Execute safety program management routines such as Monthly Safety Meetings/Observations
• Participate in legal proceedings as necessary to represent Target’s interests
• Model the execution of physical security processes in order to enhance the instore security culture
• Support merchandise protection strategies across the total store, including storage and application as directed by best practices
• Address store needs (emergency, regulatory visits, etc.)

Requirements

• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage your workload and prioritize tasks independently
• Welcoming and helpful attitude
• Effective communication skills

Qualifications

• Must be able to access all areas of the building to respond to guest or team member issues
• Must be able to interpret instructions, reports, and information
• Must be able to climb up and down ladders
• Must be able to apprehend subjects in accordance with company policy
• Must be able to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Must be able to work a flexible schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
• Must be able to remain mobile for the duration of a scheduled shift (shift length may vary)

Skills

• Interpersonal skills
• Leadership skills
• Problem-solving skills
• Communication skills
• Teamwork skills

Benefits

Target offers a comprehensive benefits package that includes:

• Comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more
• A 401(k) plan
• An employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Competitive benefits from financial and education to well-being and beyond

Pay

The starting pay range for this position per hour is $20.25 - $22.25. The full pay range for this position per hour is $20.25 - $34.45. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience, and certifications.

Schedule

The role requires a variable work schedule with varying hours, days, or shifts (including nights, weekends, holidays, closing shifts, and other peak shopping times).

Application Instructions

Please visit this link to learn about benefits eligibility for this role. For non-accommodation-related requests, such as application follow-ups or technical issues, please contact candidate.accommodations@HRHelp.Target.com.