Assets Protection Specialist

Pay range: $25.00 – $42.50 per hour (starting range $25.00 – $27.00). Pay is based on labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays and paid vacation

About the role

Assets Protection (AP) teams keep guests, team members, and the brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud, and ensuring product availability. The role builds relationships with store leaders and public safety officials, including law enforcement.

This position helps develop skills for a career, including:

• Using surveillance and intelligence-led tactics to enhance safety and reduce shortage
• Monitoring guests with Target’s video surveillance system to identify theft risks
• Implementing AP practices and routines to prevent shortage
• Documenting cases properly and effectively
• Identifying strategic resolutions for external theft, fraud, and apprehension

Responsibilities

• Create an easy, inspiring, and friendly guest experience:
  • Greet guests within 10 ft (smile, make eye contact, or wave) and 4 ft (initiate a warm interaction)
  • Help guests find what they need or resolve issues for a smooth shopping experience
  • End every transaction with a sincere thank you
• Support team efforts and assist peers while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an inspiring experience
• Support total store sales, guest service, and profitability by preventing and resolving theft to keep products in stock
• Resolve theft using good judgment and conducting apprehensions in shortage focus areas while adhering to AP policies
• Identify theft trends using technology, reporting, and surveillance tactics
• Prevent theft by gathering intelligence and communicating key issues
• Use video systems to monitor theft activity
• Respond to security incidents and submit appropriate documentation following AP policy
• Promote a culture of physical security and safety for team members and guests through awareness and training
• Demonstrate inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences
• Work safely, comply with safety policies, and report or correct hazards
• Maintain positive relationships with public safety officials and law enforcement
• Participate in legal proceedings as necessary to represent Target’s interests
• Perform other duties as needed

Requirements

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or legal requirements related to the position
• Welcoming and helpful attitude toward guests and team members
• Ability to communicate using multiple frequency devices, handheld scanners, and other technology
• Effective communication skills
• Ability to work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment
• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle, and move merchandise efficiently and safely, including lifting up to 40 pounds without assistance
• Flexible work schedule (nights, weekends, holidays); work scheduled shifts and take required breaks
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

This is a full-time role, but hours may fluctuate based on business needs and are not guaranteed at 40 hours per week.

Skills

• Enjoy interacting and helping others, including guests and team members
• Thrive in a fast-moving, highly active, and physically demanding role
• Teamwork, flexibility, and creative problem-solving