Assets Protection Specialist
Job ID: Benefits eligibility details available at tgt.biz/BenefitsForYou_C.
Pay
The starting pay range for this position is $24.25 - $26.25 per hour. The full pay range is $24.25 - $41.25 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.
Benefits
Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:
- Medical, vision, and dental insurance
- Life insurance
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
For more details, visit Target’s benefits page.
About the Role
Assets Protection (AP) teams function to keep guests, team members, and the brand secure while leading through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud, and ensuring product availability for guests. This role builds relationships with store leaders and public safety officials, including law enforcement.
The Assets Protection Specialist role helps build skills for a career, including:
- Using surveillance and intelligence-led tactics to enhance safety and reduce shortage
- Monitoring guests and identifying theft risks using Target’s video surveillance system
- Implementing Assets Protection practices to prevent shortage
- Documenting cases effectively
- Identifying and resolving external theft, fraud, and apprehensions
Responsibilities
- Create an easy, inspiring, and friendly guest experience by:
- Greeting guests within 10 feet (smile, eye contact, or wave) and 4 feet (initiate a warm interaction)
- Helping guests find what they need or resolving issues for a smooth shopping experience
- Ending every transaction with a sincere thank you
- Support team efforts and assist peers while maintaining a positive and respectful attitude.
- Adjust to business and guest needs to deliver an inspiring experience.
- Support total store sales and profitability by preventing and resolving theft to ensure product availability.
- Resolve theft using good judgment and conducting apprehensions in shortage focus areas while adhering to AP policies.
- Identify theft trends using technology, reporting, and surveillance tactics.
- Prevent theft by gathering intelligence and communicating key issues.
- Use video systems to monitor theft activity.
- Respond to security incidents and submit appropriate documentation following AP policies.
- Promote a culture of physical security and safety for team members and guests through awareness and training.
- Demonstrate inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
- Work safely, comply with safety policies, report hazards, and correct them where possible.
- Maintain positive relationships with public safety officials and law enforcement.
- Participate in legal proceedings as necessary to represent Target’s interests.
- Perform other duties as needed.
Requirements
- Must be at least 18 years of age or older.
- High school diploma or equivalent.
- Meet any state or local licensure and/or legal requirements related to the position.
- Welcoming and helpful attitude toward guests and team members.
- Ability to communicate using multiple frequency devices, handheld scanners, and other technology.
- Effective communication skills.
- Ability to work both independently and with a team.
- Manage workload and prioritize tasks independently.
- Capability to remain focused and composed in a fast-paced environment.
- Climb up and down ladders.
- Apprehend subjects in accordance with company policy.
- Scan, handle, and move merchandise efficiently and safely, including lifting or moving up to 40 pounds without assistance.
- Flexible work schedule (nights, weekends, holidays, and other peak times).
- Come to work as scheduled, work assigned shifts, and take required meal and rest breaks.
- Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Qualifications
This role may be a good fit if you:
- Enjoy interacting and helping others, including guests and team members.
- Thrive in a fast-moving, highly active, and physically demanding role.
- Value teamwork, flexibility, and creative problem-solving.
- Are open to working a flexible schedule with varying hours, days, or shifts.