Assets Protection Specialist

Pay range: $22.25 – $37.80 per hour. Starting pay is $22.25 – $24.25 per hour, based on labor markets, education, experience, and certifications.

About the role

Assets Protection (AP) teams function to keep guests, team members, and the brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud, and ensuring product availability for guests. This role builds relationships with store leaders and public safety officials, including law enforcement.

Responsibilities

• Create an easy, inspiring, and friendly guest experience:
  • Greet guests within 10 ft (smile, make eye contact, or wave) and 4 ft (initiate a warm, helpful interaction).
  • Help guests find what they need or resolve issues for a smooth shopping experience.
  • End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring experience.
• Support total store sales, guest service, and profitability by preventing and resolving theft to ensure product availability.
• Resolve theft using good judgment and conducting apprehensions in shortage focus areas while adhering to AP policies and procedures.
• Identify theft trends by leveraging technology, reporting, and surveillance tactics.
• Prevent theft by gathering intelligence and communicating important issues.
• Use video systems to monitor theft activity and respond to security incidents.
• Submit appropriate documentation for all incidents following AP policy and procedures.
• Promote a physical security and safety culture for team members and guests through awareness and training.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Work safely at all times; comply with safety policies, best practices, and training; report and correct hazards.
• Maintain positive relationships with public safety officials and law enforcement.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Perform other duties as needed.

Requirements

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate on multiple frequency devices, operate handheld scanners, and use other technology equipment as directed.
• Effective communication skills.
• Ability to work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Climb up and down ladders.
• Apprehend subjects in accordance with company policy.
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
• Flexible work schedule (e.g., nights, weekends, and holidays); ability to work scheduled shifts, including required meal and rest breaks.
• Capable of working in varying temperatures, humidity, and other elements while performing job duties (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more. Other benefits include:

• 401(k) retirement plan.
• Employee discount.
• Short-term and long-term disability coverage.
• Paid sick leave, national holidays, and vacation.

For more details, visit Target’s benefits page.