Asset & Wealth Management, Asset Management, Digital Advocacy

About the role

As a member of the Digital Advocacy Team, you will drive AI user engagement across Asset Management, focusing on adoption, training delivery, and communications.

Responsibilities

• Leverage adoption data and team feedback to inform product development and training strategy.
• Incentivize product adoption and improve training strategy.
• Collect and communicate feedback to the product and development teams.
• Coordinate with AI transformation teams to craft communications for product launches and major uplifts.

Requirements

• 3 - 5 years of work experience in the Financial Services sector, preferably with client-facing customer success.
• Proficiency with AI capabilities and GS AI tooling.
• Proven history of building deep relationships across internal stakeholders and clients.
• Experience generating effective AI prompts for enhanced productivity.
• Excellent verbal and written communication skills and a desire to work in a team-oriented environment.
• Ability to track and further success and platform growth using a data-driven approach.
• Outstanding analytical and problem-solving skills with a strong attention to detail.
• Demonstrate a high degree of personal accountability, going above and beyond to ensure products are delivered on time with high quality.
• Commitment to excellence and integrity.
• Self-motivated, able to balance quality work while meeting short deadlines.

Qualifications

We are looking for 3 - 5 years of work experience in the Financial Services sector, preferably with client-facing customer success. Proficiency with AI capabilities and GS AI tooling, proven relationship-building skills, and experience generating effective AI prompts are essential. Excellent communication and problem-solving skills are also required.

Skills

• Strong verbal and written communication skills.
• Data-driven approach to improving engagement and platform growth.
• Ability to analyze and solve complex problems.
• Personal accountability and a commitment to excellence.
• Self-motivation and ability to meet short deadlines.

Benefits

Details on benefits will be provided upon joining the company.

Pay

The expected base salary for this position is $85,000 - $160,000.

Schedule

Details on the schedule will be provided upon joining the company.