Asset Protection & Safety Manager

Responsibilities

• Provide First Class Service to all customers, employees and business partners and assist in providing a respectful working environment for everyone
• Conduct store walk throughs to increase associate awareness and partnerships, celebrate successes, and identify training opportunities, policy violations, and acts of associate dishonesty
• Conduct training in all aspects of Asset Protection and Safety, including department specific onboarding for all new associates
• Attend and participate in all platform leadership meetings and share shrink and safety trends, audit results, training opportunities, and platform successes
• Monitor and investigate all Cash Over/Shorts, including deposit variances, voucher losses and fraud chargebacks
• Monitor the functionality of all camera systems and report and resolve outage issues in a timely manner
• Support weekly and monthly Operational, Receiving, Asset Protection, and Safety audits, in the platform and off-site warehouse
• Address areas of risk and assist in training and implementing company approved safety and inventory control policies and processes with assistance from RAPSM and FGM
• Maintain all Asset Protection and Safety Awareness programs in the location
• Provide partnership, investigate, and assist in resolving the root causes for all Workers Comp and General Liability claims
• Implement Shrink and Safety focus plans to minimize risk exposures and support the platform in achieving profitability goals
• Lead Internal and External theft and fraud investigations utilizing (EBR) Exception Based Reporting, video review, associate interviews, inventory analytics, and employee relations information
• Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders, to facilitate successful deterrence and prosecutions
• Review the weekly/monthly P&L, Power BI, and SAP reports to determine potential areas of loss
• Assist in the preparation, physical counting, and the reconciliation of our yearly retail physical inventory
• Review weekly delivery schedule for offsite warehouses and report any Geo-Fence violations, driving violations, or deviation from the schedule to platform management
• Maintain functionality and controls of all keys, safes, and alarm panels including removing and changing accesses as needed
• Respond to all alarm calls