Asset Operations Support Representative
About the role
Provide operational support to sales staff and business partners for the sale of used equipment.
Responsibilities
- Collect and validate information needed to inventory and sell assets.
- Update asset and system records throughout remarketing process.
- Ensure all legal and compliance requirements are met, including process controls and regulatory filings.
- Cook up asset transportation, auction consignment, and used equipment listings.
- Administer asset payables, sales holds, invoices, and cash applications.
- Manage front-end returns process, including intake, validation, and system entry of returned assets to support accurate remarketing and inventory control.
Requirements
Degree or equivalent experience desired.
Skills
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Qualifications
This position requires incumbents to be onsite in the Nashville main office 5 days per week.
Pay
Summary Pay Range: $74,124.00 - $118,608.00
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Benefits
This is a summary of the benefits. Benefits also apply to part-time employees.
Compensation & Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Caterpillar. Visa Sponsorship is not available for this position.
Posting Dates
July 30, 2026 - August 6, 2026
Application Instructions
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO Statement
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.