Assessment Specialist Supervisor, RN

About the role

This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence. Facilitates response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services and appropriate follow up activity.

Responsibilities

• Conducts initial evaluation, initiates the assessment, documenting patient symptomology, functioning, needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTAL
• Maintains all pre-admission and admission paperwork with accuracy, completes all per-certification with insurance companies
• Ensures appropriate staffing for shift
• Minimizes use of overtime
• Aids in monitoring attendance
• Edits and coaches staff and acts as a point person for clinical decisions
• Reports all issues and incidents to the Director of appropriately
• Ensures staff has completed all needed documentation, call logging, insurance calls, and additional tasks prior to the end of shift

Requirements

• Current state RN license
• Accredited nursing school degree
• BLS and De-escalation certification required or obtain within 30 days of hire
• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred
• Strong clinical assessment skills

Qualifications

• Must have strong clinical assessment skills

Skills

• Excellent customer service skills
• Clear knowledge of Emergency Detention paperwork and processes
• Ability to maintain accurate paperwork and complete certifications
• Effective communication and coordination skills
• Ability to manage staff and ensure appropriate staffing

Benefits

We offer comprehensive benefits including multiple levels of medical, dental and vision coverage for full-time and part-time employees, financial protection and PTO, higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match, employee well-being programs, and ongoing learning and career advancement opportunities.

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is Full-Time, Night.