ASAP Associate Director of Advisement (Academic ASAP Advising Manager)

About the role

Reporting to the ASAP Director, the ASAP Associate Director supervises and monitors the day-to-day work of the academic advisors, with regard to providing timely, effective academic guidance for all students to ensure degree completion, as well as student engagement that aligns with their program’s advisement rubric. The associate director is responsible to monitor and analyze individual advisor and complete program engagement data consistently to ensure advisors successfully meet program benchmarks. The ASAP associate director (advisement) assesses needs and gaps and develops strategy for effective advisement programming and other retention-related activities, in collaboration with other designated program staff, and assists the ASAP Director in key program administrative areas. The associate director will also provide a framework of support, guidance and professional development for their advisees. The Associate Director will participate in all appropriate CUNY ASAP|ACE Central Office working groups as needed.

Responsibilities

• Supervises ASAP advisors in the delivery of comprehensive advisement and support services to promote student engagement, persistence, and academic success.
• Oversees the timely and accurate entry of student enrollment, advisement contacts, and program participation data in the ASAP database and other designated systems.
• Reviews and assesses advisor reports and student data regularly to monitor progress toward ASAP success benchmarks, identify trends, and determine areas requiring additional student support or intervention.
• Oversees ongoing training, coaching, support, and professional development for ASAP advisement staff to strengthen advising practices and promote consistent, high-quality student service.
• Monitors changes to college advisement procedures, academic policies, and related practices and ensures timely communication and implementation among ASAP advisement staff.
• Oversees the planning, coordination, and implementation of ASAP summer programming, including summer course enrollment, workshops, the ASAP Summer Institute, and other special student activities and initiatives.
• Supports the ASAP Director with required program reporting, assessment, and data-informed planning, and collaborates with college departments and other stakeholders to advance program goals and student success.
• Collaborate with other ASAP Associate Directors and advisors regarding academic interventions.
• Develop and support innovative academic support initiatives.
• Flexibility to work occasional evenings and weekends.

Qualifications

• Bachelor’s degree (Master’s preferred) in an appropriate discipline and six years related experience.
• Preferred: Master’s degree in a related field.
• Preferred: Experience in higher education or working with college students.
• Preferred: Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds.
• Excellent written and oral communication skills.
• Preferred: Experience working in special programs and/or with a cohort model.

Pay

$98,995 – $105,816

Benefits

• Health plans, competitive retirement/pension benefits and savings plans.
• Tuition waivers for CUNY graduate study.
• Generous paid time off.
• Access to academic, arts, and athletic programs on campus.
• Opportunity to participate in a diverse academic community in New York City.

Schedule

• Full-time.
• Flexibility to work occasional evenings and weekends.