Arriba Abajo Restaurant Host | Full-Time
Thompson Hotels · Austin, TX · 3 wk ago
Art & CreativeFull-time
About the role
The Arriba Abajo Host is responsible for welcoming and creating the first impression for guests. They provide table accommodations and offer menu recommendations, influencing the overall restaurant experience.
Responsibilities
- Welcome guests and create a positive first impression
- Provide table accommodations and menu recommendations
- Ensure guest satisfaction by being the final point of contact
- Multi-task effectively using phone, computer, iPad, and other tools
- Work cohesively with colleagues as part of a team
- Stand for long periods of time
- Work flexible schedules including day shifts, evenings, weekends, and holidays
Qualifications
- A friendly and welcoming demeanor
- Previous customer service experience required
- Ability to multi-task (use phone, computer, iPad, simultaneously)
- Refined verbal communication skills
- A desire to exceed guest expectations
- Willingness to work flexible hours including days, evenings, weekends, and holidays
Benefits & Perks
- Health and welfare plans
- Financial wellbeing options such as 401(k), College Saving Plan, and Employee Stock Purchase Plan
- Lifestyle benefits including paid time off, Family Bonding Time, Adoption Assistance, discounted and complimentary rooms, free meals during shifts, well-being & educational assistance, and more