Restaurant Host (Full-Time)

About the role

The Restaurant Host is the first and last point of contact for every guest at The Restaurant at JUSTIN, playing a critical role in shaping the guest experience. This position requires exceptional attention to detail, time management, and a polished, gracious demeanor.

Responsibilities

• Prepare all guest-facing spaces to meet cleanliness and ambiance standards
• Execute detailed service setup including floral bouquets, linens, and guest amenities
• Organize takeaway items and seasonal displays
• Greet and seat guests with warmth and professionalism
• Relay key guest information to Captains
• Assist with mignardises and coffee service
• Guide guests out with takeaway gifts
• Maintain the pristine condition of the concierge, showroom, and lobby while supporting team flow between seatings
• Support dining room setup prior to service, including linens, glassware, silverware, and tabletop details
• Host Station set up/breakdown including station, iPad, welcome beverages, coat check, take-away bags
• Maintain supply/inventory of take-a-ways and prepare/restock as needed
• Maintain cleanliness of interior/exterior of Guest areas throughout service and pre-service
• Support water service and refill beverages promptly and discreetly
• Offer Guests Mignardese/post dessert (abiding and acknowledging dietaries when appropriate)
• Support in Coffee service
• Deliver and clear food courses in coordination with the Captain and kitchen within Forbes 5 star service
• Support in accurately marking tables with appropriate flatware and glassware prior to each course
• Maintain clean and organized service stations and sidework areas throughout the shift
• Support as needed the Reset and flip tables post-departure with attention to detail and speed
• Support Captains with guest needs and respond quickly to requests during service
• Break down and close dining room post-service, including polishing, organizing, and restocking service tools, fans/heaters

Requirements

• Previous experience in a restaurant setting
• Previous experience in a fine dining or luxury hospitality environment is strongly preferred; familiarity with guest service standards such as Forbes or Michelin is a plus
• Must be comfortable working with digital reservation systems and managing time and tasks in a fast-paced, service-driven setting
• Professional appearance and demeanor
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• Strong work ethic, willingness to learn, and attention to detail are essential
• Valid Food Handler’s Card
• Clear and calm verbal communication
• Solution-oriented, skilled at proactively identifying service challenges and supporting servers to ensure flawless fine dining experiences
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• High School Diploma or GED required

Qualifications

• Previous experience in a restaurant setting
• Previous experience in a fine dining or luxury hospitality environment is strongly preferred; familiarity with guest service standards such as Forbes or Michelin is a plus
• Must be comfortable working with digital reservation systems and managing time and tasks in a fast-paced, service-driven setting
• Professional appearance and demeanor
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• Strong work ethic, willingness to learn, and attention to detail are essential
• Valid Food Handler’s Card
• Clear and calm verbal communication
• Solution-oriented, skilled at proactively identifying service challenges and supporting servers to ensure flawless fine dining experiences
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• High School Diploma or GED required

Pay

Pay Range: $20.00 - $22.00 per hour, plus tips. Final compensation will be dependent upon skills and experience.

Benefits

• Thrive Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos

Additional Information

• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: To date, our co-founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world.
• Community Giving: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.