Restaurant Host (Part-Time)

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. We are hiring two (2) Part-Time Restaurant Hosts for the Prologue Restaurant located inside the Trilith Guesthouse Hotel in Fayetteville, GA.

About the role

As a Restaurant Host, you will be responsible for greeting and seating all guests in the Restaurant dining areas to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.

Requirements

• High School diploma or higher
• Previous hospitality experience preferred, at least one-year host position in the Macon, GA area preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology (e.g., tablets, iPads)
• Ability to assist with menu revisions when needed

Responsibilities

• Welcome each guest genuinely and seat them as quickly as possible
• Converse with guests in a friendly, hospitable, and informative manner
• Use a rotation method to ensure seating is fair
• Report to work on time and in proper uniform/approved attire
• Work as a team with all team members within the hotel
• Check greeter station assigned for cleanliness of area
• Ensure the front of the restaurant is clean and all objects are dust-free
• Check all tables to ensure they are set up and ready to be seated with guests
• Communicate to servers when seating tables
• Assist servers when necessary
• Have knowledge of all areas within the hotel
• Communicate to managers the flow of private dining rooms
• Observe flow of the private dining rooms
• Assist in the detailing of tables and remove items not in use; extra place settings should be removed
• Never solicit tips
• Attend monthly department meetings and daily stand-ups
• Perform other duties as management requests to service our guests
• Use POS (point of sale) system MICROS as well as Yelp reservation system
• Assist managers with daily duties such as scheduling of stations
• Follow the procedures addressed in the training manual

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Ability to lift 20 lbs. or more
• Corrected vision to normal range
• Long hours sometimes required

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary