Armed Security Shift Supervisor - Commercial Building

About the role

The Armed Shift Supervisor oversees a Commercial Building in Midtown. This role involves coordinating the delivery of quality services, acting as a liaison between various stakeholders, and supervising staff.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Provide coaching, recognition, and discipline within approved empowerment range.
• Ensure officers receive appropriate training, developing them in both technical and professional skills.
• Assure that employee grievances are heard with help from appropriate district or region HR support.
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures.
• Absorb staffing needs on shift to Account Manager or Operations Manager.
• Manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.
• Work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Qualifications/Requirements

• At least 21 years of age with high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licenses and permits: Armed Guard Card/License and Concealed carry weapons permit.
• Supervisory experience: 4+ years military or law enforcement experience or criminal justice degree.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.

Benefits

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

Pay

$48/hour

Schedule

Evenings and Overnight shifts available.

Company

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.