Armed Field Supervisor

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal® is hiring a Armed Field Supervisor. The general purpose and function of the Field Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a single shift at an Allied Universal® client’s site.

Responsibilities

• Oversee the staffing, scheduling, and on-site training for security officers assigned to their shift
• Conduct shift roll calls and regular site visits; document officer knowledge and performance, addressing concerns as needed
• Ensure officers maintain a professional appearance, including proper hygiene and uniform compliance
• Verify that Post Order manuals and other training materials are updated and readily accessible
• Provide on-the-job training to new security officers as needed, reviewing responsibilities, emergency protocols, and client-specific requirements
• Handle and report on any shift call-offs from security officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
• Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
• Initiate investigations and gather information related to incidents that occur (including use of force incidents)
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Distribute equipment, company updates, policy changes, and required documents to officers and assist in retrieving signed documents for the branch office
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

Qualifications

Required:

• Must possess a high school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current driver’s license if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one