Arlington Rheumatology CMA Clinical Coordinat

Physicians East, P.A. is a team of skilled healthcare professionals united to deliver quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & Commitments

Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30 a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are cared for, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision

Reports to Clinical Supervisor, Operations or Clinical Manager, or Director of Operations. No supervisory responsibilities over other staff.

Physical Demands

• Full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination
• Standing and walking for extended periods
• Occasionally lifts and carries items weighing up to 100 pounds
• Normal visual acuity and hearing
• Exposure to bodily fluids

Working Conditions

• Frequent exposure to communicable diseases, toxic substances, and medicinal preparations
• Typical clinic environment conditions

About The Role

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care and treatment in the office, as directed by a Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

Responsibilities

• Assist providers during office visits and in-office procedures
• Prepare exam rooms for clinical procedures and assist practitioners with patient care
• Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions
• Record medications, allergies, pertinent lab work, pharmacy, and Primary Care Provider (PCP) in the Electronic Medical Record (EMR)
• Perform EKGs
• Provide patient education
• Administer injections and manage immunizations
• Assist with prior authorizations
• Support population health initiatives and care gap closure
• Prepare and administer medications under the direction of supervising physicians
• Follow standing orders as directed by department policies (e.g., UA, Flu, Strep tests)
• Administer oral medications under direct supervision of the physician
• Order, stock, and maintain exam rooms and clinic areas
• Notify patients of lab results
• Answer phone calls and refill medications at the direction of the physician
• Make referrals to other departments and clinics to coordinate patient care
• Disinfect exam rooms between patients
• Perform delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures
• Maintain patient confidentiality
• Keep management informed of high-risk situations
• Demonstrate appropriate use and cleaning of equipment
• Practice infection control, following OSHA guidelines and office policy
• Maintain Medical Assistant certification and/or recertification (if not certified at the time of employment, certification must be completed within 90 days or employment will be terminated)
• Maintain CPR certification
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East
• Adhere to department and office policies

Requirements

• Graduate of an accredited associate degree Medical Assistant program
• Current certification through AAMA, NHA, RMA, or similar organization (required; if not certified at the time of employment, certification must be completed within 90 days)
• Prior healthcare experience required
• Experience with electronic medical records (EMR/HER) software required
• Professional demeanor and recognition of privacy considerations for patients and families
• Strong written and verbal communication skills
• Ability to communicate and interact professionally with others
• Active listening skills
• Ability to observe and draft accurate, cogent narrative accounts of events in grammatically correct English
• Strong spelling, proofreading, and editing skills