Area Supervisor

About the role

The Area Supervisor plays a crucial role within the Store Leadership team, overseeing a specific area of the store and managing the general operations and supervision of the store. This position is vital for maintaining a safe and secure shopping environment, ensuring customer service standards are met, and adhering to loss prevention protocols.

Responsibilities

• Maintain a safe and secure shopping environment by immediately correcting or reporting any unsafe conditions or practices to Store Leadership.
• Ensure proper merchandise presentation and maintain a clean work area at all times.
• Execute and supervise Company operational processes as needed.
• Manage the front-end operations, including training and coaching associates on cash registers and other procedures.
• Supervise fitting rooms, ensuring their cleanliness and adherence to company policy.
• Manage administrative duties as assigned by the Store Manager.

Qualifications and Special Skills Required

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Physical Requirements

• Ability to use all Store equipment, including PDTs, registers, and PCs.
• Ability to stand, walk, and move around the Store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop.
• Ability to push, pull, and lift up to 25 lbs.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.