Area Service Manager

Key Business Objectives

The Area Service Manager is responsible for the field management of 8‑12 Field Services Technicians and 1‑2 Lead Service Technicians, overseeing up to 100,000 hp of equipment. This front‑line manager role focuses on the care and development of the field team, prepares the budget, manages expenses to identify cost savings, and allocates resources within the assigned area. Travel is required up to 75 % of the time to be on‑site with personnel, customers, and compressors.

Responsibilities

• Accountable for safety adherence and ensuring all service standards are met.
• Provide first‑line support for troubleshooting issues.
• Hire, coach, motivate, compensate, and manage performance of field staff.
• Follow company policies and procedures.
• Maintain field‑level customer relationships and provide proactive communication to customers and employees.
• Monitor fleet operation costs and manage to meet company targets.
• Oversee and coordinate Service Technician activities.
• Advise the Operations Director of major repairs as needed.
• Ensure customer service levels are met by maintaining run time to satisfy contractual agreements.
• Ensure scheduled and non‑scheduled maintenance is completed in a timely manner.
• Maintain company vehicle per company guidelines.
• Make recommendations on capital expenditures for field equipment.
• Act as company liaison to outside vendors as required.
• Work with the sales team to identify opportunities.
• Perform any other duties or responsibilities assigned by the supervisor.

Full‑time salary position.

Requirements

• College degree preferred or equivalent job experience in the gas compression industry.
• Minimum of 8 years of field experience in the gas compression industry.
• Ability to configure gas compression equipment.
• Ability to work extended hours and drive a commercial‑size truck.
• Valid driver’s license with a Motor Vehicle Record acceptable to USA Compression.
• Strong interpersonal, written, and verbal communication skills.
• Interest in developing people and business management skills.
• Excellent customer service skills with field personnel, onsite vendors, and employees.
• Ability to teach and communicate both technical and soft skills to Field Service Technicians.
• Working knowledge of Excel, Word, Internet, and inventory tracking software.
• High degree of mechanical ability.
• Ability to understand written and verbal instructions, training, and procedures.
• Legal authorization to work in the United States.

Working Conditions

• Travel up to 75 % of the time.
• Periodic lifting requirements in excess of 50 lb.
• Standing and walking on uneven terrain; climbing ladders and stairs; stooping, squatting, kneeling, crouching, and crawling as task demands.
• Exposure to extreme temperatures and weather conditions depending on location.
• Potential exposure to high noise levels (>85 dBA) requiring ear protection.
• Potential exposure to hazardous chemicals and materials.
• Varied job sites: indoor compressor stations and outdoor locations with diverse weather conditions.
• Strong emphasis on safety while working with heavy equipment and machinery.