Area Sales Manager

About the role

To lead the Sales Organization by working through others to ensure the Division achieves/exceeds its Business Plan commitments specific to Sales, Closings and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey.

Responsibilities

• Achieve closing goals set by the Division President
• Authorize and sign off on all new agreements, sales addenda and design addenda
• Report the progress of the sales organization to the Division President on a weekly basis
• Continue leading the team to sell homes at full value
• Collaborate and train the Sales Associates to achieve company goals
• Analyze, strategize and drive the closing and sales goals
• Develop annual sales goals with the Division President
• Oversee all personnel adjustments, including hiring, terminations, and transferring Sales Professionals to a new community (must be approved by Division President and Human Resources)
• Provide constructive and timely performance evaluations
• Manage and oversee the daily tasks of the Sales Coordinator (if applicable)
• Motivate, inspire, and lead the Sales team
• Foster a culture of teamwork, accountability, consistency, and professionalism
• Roll out new communities, including the review of pricing, Model Home setups, sales addenda updates, design updates, signage, grand openings, homesite premiums (approved by Division President)
• Lead all marketing efforts and delegate to the Marketing Coordinator (including all social media campaigns, large-print signage, small signs, model office marketing materials, flags, events)
• Hiring and supervising employees of the Sales Department
• Maintain knowledge on emerging products and services
• Establish processes and systems to help achieve and excel business goals and objectives
• Handle discipline and termination of employees in accordance with company protocol
• Manage vacation and sick days for the department; keep track and approve time off requests in ADP, ensuring appropriate coverage while employees are out, to maintain quality and achieve deadlines
• Oversee closings for all communities
• Order all spec homes necessary each month to continue ensuring an even Starts process
• Approve of quarterly pricing with Division President on a quarterly basis
• Collaborate with senior leaders to develop growth plans for the organization
• Update pricing quarterly (or as needed) in IHMS for all presale and applicable spec homes
• Resolve short appraisal issues as needed
• Resolve conflicts that arise between customers and Hakes Brothers that have escalated beyond the Sales Associate's capabilities
• Interface among the Construction Manager, Purchasing Manager, Designer, and other departments as needed to resolve issues as they arise
• Ensure pipeline viability by focusing on the spec homes available for sale, pre-sale opportunities and any deficiencies that may exist in the pipeline by communicating with the Division President
• Always look, dress and speak professionally
• Other duties as assigned

Qualifications

Education

• Required: High School diploma or GED
• Preferred: Bachelor's degree in Business, Communications, Psychology or other relevant field

Experience

• Required: At least three years of directly relevant sales experience
• Preferred: Experience managing and directing a sales team

Skills

• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to details
• Extensive knowledge of sales and marketing functions
• Thorough understanding of market developments
• Thorough understanding of marketing and sales strategies and practices
• Excellent critical thinking skills
• Ability to manage multiple tasks and meet deadlines under time pressure
• Strong supervisory and leadership skills

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds, occasionally