Area Sales Manager

About the role

Area Sales Manager Expectations And Commitments To lead the Sales Organization, by working through others, to ensure the Division achieves/exceeds its Business Plan commitments specific to Sales, Closings and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey.

Responsibilities

• Achieve closing goals set by the Division President.
• Authorize and sign off on all new agreements, sales addenda and design addenda.
• Report the progress of the sales organization to the Division President on a weekly basis.
• Continue leading the team to sell homes at full value.
• Collaborate and train the Sales Associates to achieve company goals.
• Analyze, strategize and drive the closing and sales goals.
• Develop annual sales goals with the Division President.
• Oversee all personnel adjustments, including hiring, terminations, and transferring Sales Professionals to a new community, etc. (must be approved by Division President and Human Resources).
• Provide constructive and timely performance evaluations.
• Manage and oversee the daily tasks of the Sales Coordinator (if applicable).
• Motivate, inspire, and lead the Sales team.
• Foster a culture of teamwork, accountability, consistency, and professionalism.
• Roll out new communities, including the review of pricing, Model Home setups, sales addenda updates, design updates, signage, grand openings, homesite premiums (approved by Division President), etc.
• Lead all marketing efforts and delegate to the Marketing Coordinator (including all social media campaigns, large-print signage, small signs, model office marketing materials, flags, events, etc.).
• Hiring and supervising employees of the Sales Department.
• Maintain knowledge on emerging products and services.
• Establish processes and systems to help achieve and excel business goals and objectives.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company protocol.
• Manage vacation and sick days for the department; keep track and approve time off requests in ADP, ensuring appropriate coverage while employees are out, to maintain quality and achieve deadlines.
• Oversee closings for all communities.
• Order all spec homes necessary each month to continue ensuring an even Starts process.
• Approve of quarterly pricing with Division President on a quarterly basis.
• Collaborate with senior leaders to develop growth plans for the organization.
• Update pricing quarterly (or as needed) in IHMS for all presale and applicable spec homes.
• Resolve short appraisal issues as needed.
• Resolve conflicts that arise between customers and Hakes Brothers that have escalated beyond the Sales Associate's capabilities.
• Interface among the Construction Manager, Purchasing Manager, Designer, and other departments as needed to resolve issues as they arise.
• Ensure pipeline viability by focusing on the spec homes available for sale, pre-sale opportunities and any deficiencies that may exist in the pipeline by communicating with the Division President.
• Always look, dress and speak professionally.
• Other duties as assigned.

Qualifications

• Education Required: High School diploma or GED
• Preferred: Bachelor’s degree in business, Communications, Psychology or other relevant field
• Experience / Qualifications Required: At least three years' of directly relevant sales experience
• Preferred: Experience managing and directing a sales team

Skills

• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to details
• Extensive knowledge of sales and marketing functions
• Thorough understanding of market developments
• Thorough understanding of marketing and sales strategies and practices
• Excellent critical thinking skills
• Ability to manage multiple tasks and meet deadlines under time pressure
• Strong supervisory and leadership skills

Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds, occasionally