AREA REVENUE MANAGER- VA Beach Oceanfront

Key Responsibilities

• Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing a correct nametag when working.
• Comply at all times with Shamin standards and regulations to encourage safe and efficient hotel operations.
• Cross-sell other Shamin hotels
• Maximize room revenue and occupancy by reviewing status daily.
• Monitor selling status of house daily, i.e. flash report, allowances, etc.
• Update hotel revenue systems, or discuss appropriate changes with General Manager who is responsible for managing the systems, with restriction changes on a daily basis
• Maintain rate integrity and standards according to company strategies and specific hotel needs.
• Maintain accurate and detailed property history
• Review arrivals report and daily flash report to ensure accuracy.
• Develop, maintain and manage relationship with third party vendors on behalf of hotels ie: Travelocity, Hotels.com, Expedia, Orbitz, Priceline, etc.
• Oversee system functions used by reservations.
• Monitor the competitive set for occupancy and rate, and recommend changes based on findings.
• Comply with Shamin policies on billing, routing, master accounts, A/R accounts. Reservations and accounting should maintain these.
• Monitor room type inventory, programming, sell through limits and house restrictions.
• Maintain a professional working relationship and promote open lines of communication with managers, team members, and other departments.
• Complete understanding of hospitality terms.
• Aid in preparation of monthly revenue and occupancy forecasting for assigned full service properties over 200 rooms.
• Understand, monitor and support all franchise programs associated with revenue applications.
• Offer recommendations for the hotel’s rate strategy and rate quoting standards.
• Manage restrictions in accordance with the hotel’s rate strategy.
• Work closely with GM/DOSM to produce monthly projections for the balance of the year.
• Responsible for participating in the annual budget for occupancy and revenue.
• Run weekly/bi monthly Revenue Strategy meetings to review previous week and set strategies for next 12 weeks.
• Direct sales skills and thorough understanding of Transient Sales process.
• Know all room types and the pricing for each along with the seasonality.
• Balance room inventory between all applications including those used by sales, front desk reservations and revenue departments.
• Review audits performed on property between each system.
• Ensure all rates are loaded properly at assigned full service hotels over 200 rooms, assist other service properties as needed.
• Participate in creating standard reporting procedures distributed to upper management including but not limited to STR analysis, pace reports, company statistics and other metrics as needed.
• Analyze business levels, both transient and group; alerting hotels to trends outside of the norm along with providing recommendations that will maximize revenue for each given situation.
• Perform other duties as requested by management.

Approach

Approach all encounters with guests and team members in a friendly, service-oriented manner.