Area Manager Texas

Global K9 Protection Group LLC is seeking a dedicated and passionate Area Manager for the Southcentral region to serve as an integral part of the GK9PG Team.

Responsibilities

• Serves as the first-line supervisor for GK9PG Site Leads and second-line supervisor for employees at each location.
• Provides site-specific input to the Regional Director as required.
• Acts as the second level of client interface with GK9PG leadership at each site.
• Ensures compliance accountability for each site and enforces all GK9PG policies and procedures.
• Develops new business and growth opportunities in the region.
• Projects a positive image of the organization to employees, customers, the industry, and the community.
• Ensures safe and adequate work environments.
• Manages customer relationships at the site management level and coordinates new customer start-ups.
• Facilitates new employee orientation and on-the-job training (OJT) requirements.
• Provides administrative assistance at the local level as needed.
• Oversees site growth, customer satisfaction, and acquisition.
• Reviews and approves schedules created by Site Leads for personnel at their respective locations.
• Manages monthly explosive inventory (high and low explosives) and ensures annotation in GlobalView.
• Ensures Site Leads complete GK9PG equipment inventory (computers, phones, diopters, expendable supplies, SCI, etc.) and submits updates to GK9PG Logistics Section for reordering or purchasing.
• Reviews subordinate’s travel requests prior to submission to the Regional Director.
• Ensures Site Leads monitor and validate employee punches in Paycom, including correct location/client, position/work type, and adherence to lunch policy.
• Provides Site Lead and Handler development and counseling, including informal coaching and formal counseling.
• Assists with handbook policy enforcement and disciplinary actions as needed.
• Acts as the face of the company on-site to represent company interests and resolve client disputes at the warehouse level.
• Manages training and compliance requirements, including TSA/Company requirements (CETA, BA, Recertifications, SSI, K9 Care, AR Training) and ensures proper documentation.
• Enforces monthly K9 maintenance/preventive medication and ensures proper documentation.
• Facilitates site- or client-specific training and ensures proper uploads to GlobalView for all compliance requirements.
• Manages training compliance in accordance with GK9PG policies and ensures annotation in GlobalView.
• Develops training schedules to meet CETA and other training requirements.
• Ensures all site training is completed and annotated in GlobalView or applicable systems.
• Reviews site videos and ensures annotation in GlobalView according to OPSC guidelines.
• Reviews GlobalView inputs of subordinates for accuracy and completeness.
• Monitors and schedules required recertification training dates.
• Performs other related duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to create, maintain, and prepare records and reports.
• Able to perform tasks with minimal or no oversight.
• Strong organizational, time management, and analytical skills.
• Ability to prioritize multi-tasking to complete work in a timely manner.
• Able to identify problems, suggest and implement solutions, and adapt to change with attention to detail and foresight.
• Able to work outside normal business hours, including weekends, as needed.
• Ability to obtain and maintain an Employee Possessor license through the ATF.

Schedule

• Full-Time, Salary Exempt
• May require working outside normal business hours, including weekends.