Area Manager - Tacoma

About the role

OnTrac is a leading provider of same-day and next-day delivery services for premier e‑commerce and product‑supply businesses. As an Area Manager you will report to the Operations Manager, manage sort activities and volume within an assigned area, identify improvement opportunities, and help drive business outcomes while maintaining a safe and efficient work environment.

Responsibilities

• Manage, staff and schedule a team of Package Handlers and Lead Package Handlers in an assigned area to ensure quality standards while maintaining a safe and efficient working environment.
• Monitor employee progress, provide ongoing feedback, identify areas for improvement, and address performance/attendance issues.
• Conduct pre‑sort meetings, keeping employees informed of daily goals, upcoming events, and safety priorities.
• Maintain open lines of communication to engage employees.
• Record and manage the departures/arrivals and flow of volume from designated Linehauls.
• Execute administrative duties including safety training, operational audits, and end‑of‑shift reporting.
• Learn and follow all safety regulations and job instructions; apply OSHA requirements in daily work.
• Maintain a flexible schedule to support 24‑hour operations, including extended hours, weekends, and holidays when needed.
• Stay dependable and adaptable as business needs, staffing needs, and workload shift.

Requirements

• Minimum of 2 years of industry experience (logistics, shipping, 3PL) with at least 1 year of demonstrated leadership experience.
• Ability to effectively evaluate and summarize data and present answers to questions.
• Intermediate to advanced Microsoft Office and mathematical skills.
• Effective communication skills, including the ability to give honest, constructive feedback.