Area Manager - Parking Operations

About the role

The Area Manager - Parking Operations role is responsible for multiple locations across their assigned portfolio with oversight for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing designated area's teams.

Responsibilities

• Provide exemplary leadership and development to your teams.
• Support and guide supervisors and managers in handling customer service issues and day-to-day operational needs.
• Develop and maintain lasting, mutually productive client relations and attend client meetings.
• Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations.
• Analyze performance metrics, forecasts, and KPIs, and work with senior managers and/or the corporate office to maximize performance.
• Prepare annual budgets to ensure proper plans for revenue generation, staff allocation, and operating expenses for the fiscal year.
• Perform other tasks as developed and assigned by company management.

Requirements

• 3+ years managing multiple sites or teams.
• Experience managing client/account relationships.
• Comfortable owning a budget or P&L.
• Flexible schedule (early mornings, evenings, occasional weekends).

Qualifications

• Previous parking industry experience, with a hospitality focus being a top asset.
• Progressive management experience with multi-teams front-line employee oversight.
• Established experience with scheduling and payroll.
• Bachelor’s degree with a concentration in business is helpful but not required.

Skills and Abilities

• Proven leadership in the hospitality and/or parking industries.
• Outstanding operational and financial acumen.
• Excellent conversational and written communication skills.
• Able to develop lasting relationships with clients, colleagues, and staff.
• Ready to take on challenges and lead teams to new heights.
• Education includes a bachelor’s degree or the equivalent in work experience.
• Proficient with computers and able to operate revenue control equipment, payroll systems, and the Microsoft Office suite.

Pay

$100,000.00 - $120,000.00 annually, commensurate with experience, plus incentive bonus potential.

Schedule

Full-time

Benefits

• Compensation and benefits package including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
• Learning opportunities through internal training programs.
• Priority-driven culture that is supportive, engaging, empowering, and celebratory.
• The ability to work in a fun and progressive environment where everyone is provided with strong direction and then empowered to complete their objectives.