Area Manager - ILS San Jose

At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.

Why you’ll love it here

• A supportive team environment
• Meaningful work that makes a difference
• An inclusive culture where you belong
• Opportunities to learn and grow
• Flexible scheduling to support work-life balance

Benefits

• 100% company-paid medical, dental, and vision coverage for employees starting on Day 1
• Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical
• Retirement savings plan with up to a 5% company match
• Mileage reimbursement for work-related travel
• Paid vacation, sick time, and paid holidays, including your birthday
• Student Loan Repayment Assistance Program

Responsibilities

Client Management

• Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers
• Enter referrals into OFA’s client referral system
• Determine client eligibility and fit for the program
• Schedule and hold initial and ongoing ISP meetings
• Monitor client attendance and service quality
• Review incident reports and ensure compliance with reporting requirements
• Develop community partnerships and enrichment activities

Program Management

• Gather and submit required operational reports
• Manage program budgets and expenditures
• Maintain accurate service, authorization, and billing records
• Ensure compliance with audits, safety drills, and quality assurance requirements
• Participate in outreach and community events

Coaching and Mentoring

• Conduct interviews and hiring activities
• Supervise and support direct reports
• Ensure staff training, compliance, scheduling, and performance management
• Approve timecards, expenses, and personnel actions
• Coordinate with HR on investigations and corrective actions

Requirements

Education

• High school diploma, equivalent, or GED
• Bachelor’s degree (Preferred) or commensurate experience

Experience

• 5 or more years’ experience supervising staff and managing a program/area
• Experience working with individuals with a variety of disabilities (Preferred)
• Experience working in a non-profit sector (Preferred)
• Experience working in the field of IDD (Preferred)

Skills

• Effective communication verbally and in writing, with proficiency in grammar, punctuation, and vocabulary
• Proficient use of basic office equipment, Microsoft Suite, and required systems (Videoconferencing, database management system, etc.)
• Resilience, with the ability to respond quickly to changing ideas, responsibilities, expectations, trends, and strategies

Preferred Qualifications

• Master’s degree
• Strong personnel management experience
• Fluency in a foreign language
• CPR/First Aid Certification

Employment Requirements

• Acceptable driving record
• Ability to travel within and throughout the region where services are provided
• Ability to travel in and throughout the state as needed to attend meetings
• Successful completion of background check

Physical Demands & Work Environment

This position requires the employee to regularly stand, walk, sit, talk, and hear. The employee must be capable of writing, using a computer keyboard, telephone, and related office equipment. Ability to lift 10lbs. required. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.