Area Manager

Premium Retail Services, part of Acosta Group, delivers sales and merchandising services for leading brands across the U.S. and Canada. With over 12,000 employees, we focus on innovation, internal growth, and a people-first culture.

About the role

The Area Manager leads and develops a geographically distributed team of Retail Service Merchandisers and Lead Merchandisers, ensuring high-quality project execution and strong client and customer relationships.

Responsibilities

• Provide leadership and management to the Retail Service Merchandiser/Lead Merchandiser team: interview, hire, onboard, train, manage performance, resolve conflicts, and offer coaching.
• Develop a deep understanding of the company’s business model, client and customer expectations, and project work processes; work in the field periodically to clarify requirements.
• Manage assigned project work to ensure on-time, high-quality completion: verify schedules, assign tasks, monitor progress, audit work, and adjust resources as needed.
• Ensure all materials, supplies, and equipment are delivered for project work; provide backup support when necessary.
• Partner with store personnel to achieve merchandising excellence, discuss schedules, meet goals, and build effective working relationships.
• Proactively report unsafe conditions to prevent injuries and escalate observations, issues, and business solutions to the Market Manager.
• Use web-based applications to manage project notifications, documentation, team profiles, work assignments, mileage, expenses, time and attendance, and training activities.
• Prepare, process, submit, and manage documentation related to project work and team activities.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent (required).
• 2+ years of management and/or supervisory experience.
• Prior experience as a Sales agent, in retail, customer service, or reset roles (preferred).

Skills

• Strong interpersonal, organizational, decision-making, and leadership skills.
• Ability to read and communicate effectively with others.
• Proficiency in web-based applications, email, word processing, and spreadsheet tools; Microsoft Office required.
• Valid driver’s license and ability to drive for extended periods.
• Ability to operate a computer, paper cutter, copier, hammer, screwdriver, drill, case cutter, hand truck, and pallet jack.
• Ability to climb and stand on a step stool or ladder.

Benefits

• People-first culture with frequent internal promotions and career development opportunities.
• Reasonable accommodations provided for applicants with disabilities.

Pay

Annual salary range: $39,800 – $49,800.

Schedule

Full time.