Area Manager, Grocery Fulfillment Center

About the role

We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Requirements

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Preferred qualifications: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts, 1+ years of performance metrics, process improvement or lean techniques experience

Qualifications

• Basic Qualifications: 1+ years of employee and performance management experience, Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Skills

• Customer service skills
• Team leadership and management
• Problem-solving and decision-making skills
• Ability to work in a fast-paced, dynamic environment

Benefits

• Flexible scheduling
• Competitive pay
• Health insurance options
• Employee discounts

Pay

• Competitive salary based on experience and qualifications

Schedule

• Flexible schedule (weekends and/or overnight shifts)