Area Manager - Facility Services
Pritchard Industries · Rochester, NY · 2 wk ago
On-siteManagement$65k–$75k/yrFull-time
Primary Responsibilities
- Develop and execute long-term operational strategies and annual business plans to support company growth.
- Manage the daily operations of multiple customer accounts while ensuring contractual obligations are consistently met or exceeded.
- Lead and supervise teams performing commercial janitorial, landscaping, snow removal, and light construction services.
- Oversee scheduling, staffing, labor utilization, equipment, and material resources.
- Manage operating budgets, labor costs, supplies, equipment expenses, and overall profitability.
- Conduct regular customer meetings to ensure satisfaction, address concerns, and identify opportunities for additional services.
- Review operational reports, staffing levels, and service performance to proactively resolve issues.
- Ensure compliance with all company safety policies, customer requirements, and regulatory standards.
- Recruit, hire, onboard, train, mentor, and develop field supervisors and frontline employees.
- Partner with senior leadership to evaluate market performance and implement continuous improvements.
- Aid the sales team by expanding existing customer relationships and identifying new business opportunities.
Qualifications
- Minimum of five (5) years of progressive management experience in the facilities services industry.
- Proven ability to lead multiple crews while managing scheduling, staffing, budgets, equipment, and customer expectations.
- Strong knowledge of facility maintenance operations, quality assurance, safety compliance, and workforce management.
- Excellent verbal and written communication skills with the ability to interact professionally with clients, vendors, building owners, and senior leadership.
- Demonstrated leadership, organizational, planning, and problem-solving abilities.
- Experience developing existing customer relationships while identifying opportunities for business growth.
Preferred Qualifications
- Experience managing multiple commercial facilities and service contracts.
- Knowledge of snow and ice management operations, landscape maintenance, and construction project coordination.
- Experience with budgeting, P&L responsibility, and business development.
Pay
Full Time Pay Rate: $65,000 - $75,000 per year
Benefits
- Paid holidays and vacation time
- Health Benefits Package
- Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
- 401K
Opportunity for Growth
Pritchard Industries participates in E-Verify