Area Facilities Manager

About the role

The Area Facilities Manager oversees assigned facilities and maintenance programs. They manage a direct relationship with outsourced providers on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements.

Responsibilities

• Manages the day-to-day maintenance processes for the assigned Market.
• Includes monitoring of open calls, KPI review /analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.
• Manages all facilities driven projects for equipment, building systems, and betterment replacements.
• Includes compliances with project scope and budget; including project life-cycle duties.
• Responsible for maintenance expense budget and capital budgets for coverage areas.
• Includes budget versus actual explanation and root cause analysis. Utilizes data to drive actionable results for efficient expense and capital spend.
• Field and site visits to evaluate service levels with reactive and preventative maintenance programs.
• Utilize store visits to formulate equipment and business system replacement programs.
• Represents the Facilities department in meetings / discussions / site visits with Operations and Franchisees and other key stakeholders.

Qualifications

• Education: High School + Equivalent Experience or Bachelor/4 Year Degree.
• Experience: 3-5 years of Management of multi unit retail operations in a franchise environment.
• Construction and / or Facilities experienced preferred but not required.
• Strong communication skills both written and oral with emphasis on dispute resolution.
• Able to perform multi-tasks within competing timeliness.
• General or Strong knowledge of Project management processes.
• Self Reliant and Motivated in a non office environment.

Additional Requirements

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment.
• Work on an on-call basis for emergencies as needed.

Pay

No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Schedule

The schedule for this role may vary based on the needs of the business and may include various shifts and days of the week.