Area Manager - Facility Services

About the role

The Account Manager position at Pritchard Industries is based in Pittsburg, PA. This role is integral to the Pritchard Facilities Services management team, responsible for leading commercial cleaning and landscaping operations, ensuring service commitments are met, and exceeding budget and growth expectations.

Responsibilities

• Ensure the development of long-term strategy and sound annual business plans to develop growth.
• Oversee daily operations and sales activity, budgets, and team personnel.
• Manage corporation expenses relating to cleaning services including delivery costs, labor costs, supplies, etc.
• Meet regularly with clients to ensure their satisfaction with current contract services and to identify their changing needs and requirements.
• Analyze processes and practices considering customer needs and service expectations.
• Evaluate location performance, understand opportunities to enhance service effectiveness, and gain insight into regulatory trends impacting the business.
• Allocate resources appropriate for customer sites and maintain appropriate inventories of supplies.
• Maintain service delivery performance, identifying any deficiencies in delivery.
• Recruit and train cleaning staff, and continually develop new staff.
• Interact with senior level managers and/or ownership of both current and potential clients to promote business.
• Other duties as needed by the company.

Qualifications

• Bachelor’s degree preferred.
• Minimum five (5) years progression in a janitorial or alike industry.
• Operations management and/or building/facilities management, and a working knowledge of the cleaning service industry is preferred.
• Strong communication skills, both verbally and written, to communicate effectively with building owners, senior management staff, clients, vendors, and staff.
• Effective problem-solving, leadership, organizational, and planning skills.
• Strong business development experience, skills, and ideas.

Pay

Salary: $70,000 to $80,000/yr.
Paid holidays and vacation time.
Health Benefits Package
Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
401K
Opportunity for growth
Bonus eligible

Schedule

N/A