Area Facilities Manager

About the role

The Area Facilities Manager oversees the maintenance and operational processes for assigned facilities. They manage relationships with outsourced providers, oversee maintenance programs, and ensure compliance with regulatory requirements.

Responsibilities

• Manages day-to-day maintenance processes for the assigned market.
• Makes KPI reviews and analyses, manages multiple call analysis, invoice and dispute resolution, PM regulations monitoring, and spot verification.
• Manages all facilities-driven projects for equipment, building systems, and betterment replacements.
• Ensures compliance with project scope and budget, including project lifecycle duties.
• Responsible for maintenance expense budget and capital budgets for coverage areas.
• Provides budget versus actual explanations and root cause analysis using data to drive actionable results for efficient expense and capital spend.
• Performs field and site visits to evaluate service levels with reactive and preventative maintenance programs.
• Formulates equipment and business system replacement programs based on store visits.
• Represents the Facilities department in meetings, discussions, and site visits with Operations and Franchisees and other key stakeholders.

Qualifications

• Education: High School + Equivalent or Bachelor/4 Year Degree.
• Experience: 3-5 years of Management of multi-unit retail operations in a franchise environment.
• Construction and / or Facilities experience preferred but not required.
• Strong communication skills, both written and oral, with emphasis on dispute resolution.
• Ability to perform multi-tasks within competing timeliness.
• General or strong knowledge of Project management processes.
• Self-reliant and motivated in a non-office environment.

Additional Requirements

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment.
• Willing to work on an on-call basis for emergencies as needed.

Benefits

Details on benefits are available on the respective company websites for US and Canada positions.