Area Manager, DC Operations

Key Responsibilities

• Lead a team of associates and occasionally supervisors to own and manage a process area within a distribution center
• Drive a performance-based culture in the area to meet or exceed stated performance objectives in safety, quality, productivity, customer experience and employee morale
• Implement and uphold standard work and audit practices for the team
• Conduct root cause analysis and drive corrective actions on misses on operational metrics
• Drive operational excellence by fueling continuous improvement efforts across various parts of operations
• Develop and share best practices across departments, shifts and other distribution centers
• Manage and develop associates through hiring, training, mentoring, clearly communicating job expectations, and drive accountability through counseling, and performance reviews
• Create, manage, and support associate recognition programs
• Support all safety and regulatory compliance programs to ensure a safe work environment for all associates
• Ensure area and shift readiness requirements are met daily and associate barriers are quickly addressed
• Create collaborative operational plans across multiple shifts and departments
• Align operational capacity requirements with headcount planning to meet daily operational goals and customer commitments through shift planning, capacity balancing and strong execution
• Follow daily and hourly leadership routines to drive timely completion all key activities
• Ensure equipment is maintained to standards, and is being operated safely and effectively at all times
• Provide associates with all available tools and resources to perform their duties in an efficient and safe manner
• Perform other duties as assigned

Competencies and skills

• Strong problem solving and analytical abilities to provide thought provoking and workable business solutions
• Strong interpersonal, written, and verbal communication skills
• Proven track record of driving positive change through lean implementation and Kaizen events, and delivering strong results
• Adept at motivating team members in a deadline driven environment
• Ability to operate independently and efficiently in an ambiguous environment
• Hands on experience with Warehouse Management Systems (WMS)

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.