Area Manager

About the role

The Area Manager is the regional senior leader, supporting the operations of multiple practices throughout a region. The incumbent plans, directs, coordinates, and supervises all program activities in the region to ensure that company and customer goals are met. The incumbent demonstrates accountability for and contributes to company-wide program development, quality improvement, problem solving, performance enhancement, and profitability in a cross-departmental and interdisciplinary environment.

Responsibilities

• Responsible for the operational and clinical success for each designated practice.
• Interviews, hires, orients, and supervises Program Directors through mentoring, problem-solving, and brainstorming to meet operational goals.
• Maintains consistent communication with and reports to Regional Director Operations/Vice President of Operations.
• Meets with Administrator and other key facility leadership during visits, in conjunction with the Program Director, and is available on an ongoing basis.
• Develops and fosters positive relationships with customers to ensure optimal business satisfaction.
• During facility visits, focuses on assuring all patient needs are being met, treatment is well-documented, and the practice operates efficiently.
• Functions as a resource for program/caseload/business development.
• Assures effective and efficient coordination of staff among facilities where possible.
• Helps identify growth opportunities in the area in conjunction with Regional Director of Account Management.
• Participates in clinical and operational reviews including denial process.
• Participates in all senior management functions to assure company business success.
• Works with Vice President of Operations to develop regional operating and capital budget.
• Ensures adherence to policies and practices of applicable professional organizations.
• Facilitates delivery of in-services or other educational and developmental programs.
• Other duties as assigned.

Requirements

• Associate Degree.
• 3-5 years of experience.
• Must hold applicable valid and unencumbered state license.
• Current CPR Certification for healthcare providers through CPR training that includes hands-on practice and in-person skills assessment preferred.

Physical Requirements

• Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours.
• Must be able to lift at least 50 lbs.
• Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

About Trilogy Health Services

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

State law requires a criminal record check as a condition of employment for this role.