Area Manager

About Us

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We leverage cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities.

Responsibilities

• Actively seek new business opportunities while managing the full sales cycle, including cold leads, developing proformas, operating budgets, and collaborating on writing proposals.
• Search for and suggest RFPs to respond to, and assist in the transition for new locations.
• Develop a robust pipeline of potential new business contacts through cold calls, active online research, and on-the-ground research.
• Develop and retain client relationships, focusing on communication, exceeding client needs, and continuous improvement of operations, revenue controls, and service excellence.
• Advance new business relationships to expand the business in the region, identify new business leads, collaborate on proposals and presentations, build proformas, and manage client implementation.
• Develop goals and objectives for each account, fully understanding, communicating, and executing these by directing, coordinating, and delegating activities to the operational team.
• Provide full operational management oversight of all locations within the assigned region, with a focus split of roughly 70% business development and 30% operations.
• Train newly hired employees and Parking Enforcement Officers.
• Assist management in implementing operational initiatives and troubleshoot field issues, escalating concerns to upper management when appropriate.
• Maintain and care for all company-issued equipment.
• Comply with all company policies and procedures.

Requirements

• Bachelor’s Degree in business, management, or related field.
• Five years of related experience including supervisory experience.
• Parking industry experience.

Skills

• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Elite customer service skills.
• Superior verbal and written communication skills.
• Aptitude to problem solve independently.
• Ability to perpetuate a positive attitude in difficult situations.

Benefits

• 18 days of PTO (Recharging your Battery).
• Paid Parental Leave.
• Volunteer Time Off (VTO).
• Paid holidays.
• Bereavement leave.
• Medical, Dental, and Vision insurance.
• Flexible and health spending accounts.
• Short-term disability, critical illness, and accident benefits.
• Life insurance.
• Tuition reimbursement.
• 401(k) plan.