Area Manager

Key Responsibilities

• Drive consistent achievement of departmental performance targets, including productivity, quality, and efficiency metrics.
• Monitor real-time performance data to inform decisions around staffing, task assignment, and workflow adjustments.
• Prepare and communicate shift-level performance insights, identifying root causes for variances and outlining corrective actions.
• Support continuous improvement by identifying operational gaps and escalating systemic challenges to leadership.

Team Development & Coaching

• Lead and supervise daily operations on the warehouse floor, providing active coaching and support to team members.
• Set clear performance expectations and deliver timely feedback to reinforce accountability and encourage growth.
• Conduct regular team huddles to communicate goals, address barriers, and maintain engagement.
• Promote a positive and inclusive team culture through recognition, morale-building, and consistent leadership presence.

Policy & Process Execution

• Ensure consistent adherence to standard operating procedures (SOPs) and company policies.
• Address process deviations through coaching and documentation in alignment with HR and performance standards.
• Maintain operational readiness by ensuring proper timekeeping, resource usage, and equipment accountability.

Workplace Safety & Environment

• Champion a clean, safe, and organized working environment through routine safety observations and adherence to 5S principles.
• Proactively identify and address safety concerns, ensuring timely incident reporting and corrective action.
• Support compliance with break scheduling and floor coverage to maintain operational continuity.

Qualifications

• Proven experience in a warehouse, distribution, or logistics leadership role.
• Strong ability to coach and lead teams in a fast-paced, metrics-driven environment.
• Proficiency in analyzing performance data and executing daily operational adjustments.
• Clear and confident communicator with a proactive, solution-oriented mindset.