Area Manager
FirstBank · Smyrna, TN · 1 mo ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with sections for headings where content exists. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to parse the description.
First, there is a "Description Position at FirstBank Summary: ..." The summary is about the role. So we can put that under
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to parse the description.
First, there is a "Description Position at FirstBank Summary: ..." The summary is about the role. So we can put that under About the role
with a
. Then "Essential Duties and Responsibilities :" list of duties. Use
Responsibilities
with- each duty.
Then "Qualifications" heading appears: "Qualifications To perform this job successfully..." Then subheadings: "Education And/or Experience", "Skills And Abilities". We need to decide sections: Requirements, Qualifications, Skills. The instruction says use headings for those categories. We have Qualifications (maybe overall), but we also have Education/Experience and Skills. We could map:
-
Requirements
maybe for Education/Experience? Or we could put Education/Experience under Requirements, and Skills under Skills. But we also have a separate "Qualifications" heading in the text. We could treat that as the Qualifications section, containing subpoints? However we must not repeat headings unnecessarily. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine Education/Experience and Skills into Qualifications and Skills sections. We have content for: - About the role (summary) - Responsibilities (duties) - Qualifications (Education/Experience) - Skills (Skills and Abilities) We don't have explicit Benefits, Pay, Schedule. So we omit those sections. We also need to preserve all substantive information. Must not invent or summarize away detail. Must not include boilerplate like EEO, unsolicited resumes, etc. Remove those lines. We need to remove: "FirstBank does not accept unsolicited resumes from agencies and staffing firms.... FirstBank in an Equal Opportunity Employer, including disability." Also "Reasonable accommodation may be made..." maybe that's part of qualifications? It's a statement about accommodation; could be considered boilerplate but it's part of qualifications? It's a standard EEO statement; likely remove. Also "FirstBank does not accept unsolicited resumes..." remove. Also "FirstBank will not pay fees..." remove. Also "FirstBank in an Equal Opportunity Employer, including disability." remove. Also "Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions." Might be considered boilerplate; but it's part of qualifications? It's a standard statement; I'd remove. Also "FirstBank does not accept unsolicited resumes from agencies and staffing firms." remove. Also "Recruitment agencies and consultants may not submit resumes directly to managers." remove. Also "FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor." remove. Also "FirstBank in an Equal Opportunity Employer, including disability." remove. Also "FirstBank does not accept unsolicited resumes..." duplicate. Also "FirstBank does not accept unsolicited resumes from agencies and staffing firms." remove. Also "FirstBank does not accept unsolicited resumes..." we already removed. Also "FirstBank does not accept unsolicited resumes..." done. Now we need to preserve all other content. Let's extract the summary: "Description Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage a retail financial center; providing oversight on the retail daily operations and service levels of those centers in addition to fostering and developing long-lasting customer relationships. This role will be responsible for retail growth, developing and achieving financial goals through deploying retail customer acquisition and service strategies, and promoting a high standard of customer service." We can put that as a paragraph under About the role. Now Responsibilities: list after "Essential Duties and Responsibilities :". We need to split into bullet points. The text is a long sentence with many duties separated by periods? Let's parse: "Collaborate with area management to develop and executive financial center-specific sales and strategies. Lead, coach and motivate financial center staff to achieve sales goals and provide excellent customer service. Maintain and develop relationships with existing customers, continually deepening those relationships to further achieve deposit and loan goals. Drive financial center profitability by encouraging day-to-day service and sales activity compliance with policy standards for customer and operational excellence, meet regulatory compliance requirements, and motivate and coach staff toward the achievement of sales goals and financial center balance sheet growth using bank product knowledge expertise. Manage expanded staff and maintain appropriate staff levels based on daily operational needs; provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks. Maintain efficient administration of daily operations, ensuring compliance with FirstBank policies, procedures, security and internal audits. Communicate FirstBank information to staff to ensure consistency of delivery of FirstBank standards, expectations and values. Develop and maintain an active portfolio of Consumer and Commercial loans, identifying and approving loans within prescribed limits, referring larger and/or specialty loans to Bank partners as appropriate. Prepare, review and/or decision all account documentation, including credit quality pertinent to loans, and monitor the administration of the loan closing process. Responsible for expense management for designated team(s). Participate in Bank and community activities to increase and maintain FirstBank’s visibility and relevance within the assigned Market. Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. Model, practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols. Cultivate an environment that supports diversity, teamwork, and performance. Provide leadership though communication, performance management, development and recognition of staff Manage the team by recruiting, hiring, coaching, training and providing direction to team members through feedback to support personal development and ongoing improvement" We need to split each sentence as a bullet. Some sentences are long but we can keep as is. Now Qualifications/Education/Experience: after "Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions." Then "Education And/or Experience 5+ years of experience within banking retail or lending responsibilities; 3+ years of leadership experience preferred. Proven experience demonstrating the development of customer relationships, the cultivation of referral sources and the development of new account relationships. Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies. Proficient experience with Microsoft Office including Outlook, Word and Excel." We should remove the "Reasonable accommodation..." line as boilerplate. Also maybe remove "Qualifications To perform this job successfully..." as it's intro; but we need to keep the substantive info. We can keep the Education/Experience bullet points. We could put them underQualifications
with a- each.
Now Skills And Abilities: after that: "Skills And Abilities Ability to set the tone of the financial center to provide exceptional customer experience. Ability to organize and manage competing priorities effectively across financial center locations while developing plans for growth. Excellent written and verbal communication skills. Strong interpersonal skills with ability to develop relationships with the customer. Some travel is required for in-person meetings and trainings, travel mostly in market or bank footprint."
We need to split into bullet points.
Now we need to ensure we don't include any boilerplate like "FirstBank does not accept unsolicited resumes..." etc.
Also need to ensure we don't include duplicated lines.
Now produce HTML:
About the role
The Area Manager will be a leader within the retail area and manage a retail financial center; providing oversight on the retail daily operations and service levels of those centers in addition to fostering and developing long-lasting customer relationships. This role will be responsible for retail growth, developing and achieving financial goals through deploying retail customer acquisition and service strategies, and promoting a high standard of customer service.
Responsibilities
- Collaborate with area management to develop and executive financial center-specific sales and strategies.
- Lead, coach and motivate financial center staff to achieve sales goals and provide excellent customer service.
- Maintain and develop relationships with existing customers, continually deepening those relationships to further achieve deposit and loan goals.
- Drive financial center profitability by encouraging day-to-day service and sales activity compliance with policy standards for customer and operational excellence, meet regulatory compliance requirements, and motivate and coach staff toward the achievement of sales goals and financial center balance sheet growth using bank product knowledge expertise.
- Manage expanded staff and maintain appropriate staff levels based on daily operational needs; provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks.
- Maintain efficient administration of daily operations, ensuring compliance with FirstBank policies, procedures, security and internal audits.
- Communicate FirstBank information to staff to ensure consistency of delivery of FirstBank standards, expectations and values.
- Develop and maintain an active portfolio of Consumer and Commercial loans, identifying and approving loans within prescribed limits, referring larger and/or specialty loans to Bank partners as appropriate.
- Prepare, review and/or decision all account documentation, including credit quality pertinent to loans, and monitor the administration of the loan closing process.
- Responsible for expense management for designated team(s).
- Participate in Bank and community activities to increase and maintain FirstBank’s visibility and relevance within the assigned Market.
- Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience.
- Model, practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols.
- Cultivate an environment that supports diversity, teamwork, and performance.
- Provide leadership though communication, performance management, development and recognition of staff Manage the team by recruiting, hiring, coaching, training and providing direction to team members through feedback to support personal development and ongoing improvement
Qualifications
- 5+ years of experience within banking retail or lending responsibilities; 3+ years of leadership experience preferred.
- Proven experience demonstrating the development of customer relationships, the cultivation of referral sources and the development of new account relationships.
- Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies.
- Proficient experience with Microsoft Office including Outlook, Word and Excel.
Skills
- Ability to set the tone of the financial center to provide exceptional customer experience.
- Ability to organize and manage competing priorities effectively across financial center locations while developing plans for growth.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with ability to develop relationships with the customer.
- Some travel is required for in-person meetings and trainings, travel mostly in market or bank footprint.
- each.
Now Skills And Abilities: after that: "Skills And Abilities Ability to set the tone of the financial center to provide exceptional customer experience. Ability to organize and manage competing priorities effectively across financial center locations while developing plans for growth. Excellent written and verbal communication skills. Strong interpersonal skills with ability to develop relationships with the customer. Some travel is required for in-person meetings and trainings, travel mostly in market or bank footprint."
We need to split into bullet points.
Now we need to ensure we don't include any boilerplate like "FirstBank does not accept unsolicited resumes..." etc.
Also need to ensure we don't include duplicated lines.
Now produce HTML: