Area Manager

Key Responsibilities

• Attend the 4:00 PM Managers' meeting to discuss staffing, budgets, quality, and work orders.
• Conduct thorough training sessions for new cleaners, site leads, and support technicians, ensuring they are equipped with the necessary skills and knowledge.
• Ongoing management of the frontline cleaning staff. Treat our frontline staff like internal customers to ensure strong employee retention.
• Provide necessary equipment promptly and hold the team accountable for their work, delivering both constructive and positive feedback as needed.
• Maintain responsibility for cleaning quality at assigned accounts. Ensure cleanliness standards meet or exceed client expectations by following the task schedule (SOW) for each building.
• Conduct weekly inspections and correct any deficiencies.
• Conduct spot safety checks to identify and address unsafe conditions, faulty equipment, and improper use of personal protective equipment (PPE).
• Ensure safety data sheets are always in place and visible to employees and customers.
• Ensure all assigned accounts receive timely and consistent service. Deliver cleaning equipment, chemicals, and consumables to clients' buildings, ensuring adequate supplies are available.
• Monitor and manage labor hours to ensure that each account is serviced within the allocated budget hours.
• Prepare and submit nightly reports summarizing the day's activities, including employee issues, maintenance requirements, supply needs, quality concerns, and potential additional cleaning opportunities.
• Compile and submit necessary paperwork during the 4:00 PM managers' meeting.

Qualifications

• Proven experience in managing cleaning operations or similar roles.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple priorities and work under pressure.
• Knowledge of safety regulations and best practices in cleaning operations.