Area Manager
About the role
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager you will lead a team of hourly workforce and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure orders are delivered at the right time, to the right location. The operation’s workflow includes first mile, middle mile, and last mile processes, with variations across buildings but a constant focus on vision and dedication to the customer.
Responsibilities
- Support, mentor, and motivate the hourly workforce.
- Manage safety, quality, productivity, and customer delivery promises.
- Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans that meet business objectives.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
- Stand or walk for up to 12 hours during shifts.
- Work in environments with variable noise levels, temperatures, and weather, including outside loading areas.
- Continuously climb and descend stairs where applicable.
Qualifications
- 2+ years of employee and performance management experience.
- Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Preferred: 1+ years of experience with performance metrics, process improvement, or lean techniques.
Benefits
- Sign‑on payments and restricted stock units (RSUs).
- Health insurance (medical, dental, vision, prescription).
- Basic Life & AD&D insurance with optional supplemental life plans.
- Employee Assistance Program (EAP) and mental health support.
- Medical Advice Line.
- Flexible Spending Accounts.
- Adoption and surrogacy reimbursement coverage.
- 401(k) matching.
- Paid time off and parental leave.
Pay
Base salary range: $70,000.00 – $90,900.00 USD annually (USA, MA, Revere). Final compensation will be determined based on experience, qualifications, and location.
Schedule
Flexible schedule/shift required, including weekends, nights, and holidays.