Area Manager

About the role

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager you will lead a team of hourly workforce and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure orders are delivered at the right time, to the right location. The operation’s workflow includes first‑mile (product housed and ready for order), middle‑mile (order hauled to your area), and last‑mile (product delivered to the customer’s door). Our fulfillment network launches new Operations sites each year, providing various opportunities for professional growth.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans that meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand or walk for up to 12 hours during shifts.
• Work in environments with varying and sometimes loud noise levels.
• Work in variable temperatures and weather conditions (including outside loading departments).
• Continuously climb and descend stairs where applicable.

Basic Qualifications

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Valid and active USA state driver’s license.
• Willingness to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications

• 1+ years of experience with performance metrics, process improvement, or lean techniques.

Benefits

Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with optional supplemental life plans
• Employee Assistance Program (EAP) and mental health support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Pay

USD 70,000.00 – 90,900.00 annually (USA, OH, West Chester).

Schedule

Flexible schedule/shift/work area, including weekends, nights, and/or holidays.