Area Manager
About the role
Our worldwide operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager you will lead a team of hourly workforce, engaging them during shifts to maintain the highest levels of safety, quality, attendance, and performance while ensuring customer orders are delivered on time to the right location. The operation’s workflow includes first‑mile (product housing), middle‑mile (order haul), and last‑mile (delivery to the customer’s door) components, with site‑specific variations.
Responsibilities
- Support, mentor, and motivate the hourly workforce.
- Manage safety, quality, productivity, and customer delivery promises.
- Collaborate with support teams—including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources—to develop plans that meet business objectives.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
- Stand or walk for up to 12 hours during shifts.
- Work in environments with variable noise levels, temperatures, and weather conditions (including outdoor loading areas).
- Continuously climb and descend stairs where applicable.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Basic Qualifications
- 2+ years of employee and performance management experience.
- Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Preferred Qualifications
- 1+ year of experience with performance metrics, process improvement, or lean techniques.
Benefits
- Health insurance (medical, dental, vision, prescription).
- Basic Life & AD&D insurance with optional supplemental life plans.
- Employee Assistance Program and mental health support.
- Medical Advice Line.
- Flexible Spending Accounts.
- Adoption and surrogacy reimbursement coverage.
- 401(k) matching.
- Paid time off and parental leave.
Pay
Salary range: $70,000 – $90,900 USD annually (USA, MA, Bellingham). The Amazon package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location.