Area Manager

About the role

Our worldwide operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager you will lead a team of hourly workforce, engaging them during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will play a key role in meeting customer expectations to ensure orders are delivered at the right time and location. The operation’s workflow includes three major components—first mile (product housing and readiness), middle mile (order haul to your area), and last mile (delivery to the customer’s door). While building variations exist, the vision and dedication to the customer remain constant. Amazon’s fulfillment network launches new sites annually, offering professional growth opportunities, and hires Area Managers based on location preference and current business openings.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams—including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources—to develop plans that meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand or walk for up to 12 hours during shifts.
• Work in environments where noise levels vary and can be loud.
• Work in variable temperatures and weather conditions (including outdoor loading areas).
• Continuously climb and descend stairs where applicable.

Basic Qualifications

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Valid and active USA state driver’s license.

Preferred Qualifications

• 1+ year of experience with performance metrics, process improvement, or lean techniques.

Pay

Location: Norwood, MA, USA. Salary range: $70,000 – $90,900 USD annually. The compensation package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits, including health insurance (medical, dental, vision, prescription), basic life and AD&D insurance with optional supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, and adoption and surrogacy reimbursement coverage. Additional benefits include 401(k) matching, paid time off, and parental leave.