Area Manager

About the role

AECOM is actively seeking a creative, highly talented Area Manager with a focus on Environmental Site Assessment and Remediation. The position is open to AECOM offices within Ohio, Kentucky, Indiana, Illinois, and Missouri.

Responsibilities

• Acts as a point of escalation for project issues and makes recommendations to improve performance.
• Supports technical issues, resolves invoice and cash collection challenges, addresses subconsultant and vendor concerns.
• Works alongside business leadership to drive strong working capital performance within the department by actively monitoring cash flow.
• Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements.
• Maintains departmental compliance with West Region Environment Pricing guidance and Delegation of Authority (DOA) risk approval framework.
• Sustains the accuracy of the department’s Salesforce pipeline data and associated Detailed Forecast data and output reports.
• Drives program performance to meet and/or exceed client satisfaction and KPIs.
• Develops and formulates solutions to client problems/issues.
• Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance.
• Actively integrates international Enterprise Capabilities into project delivery to meet business targets and works with business leadership to manage transitions.
• Continually develops ideas for program and process improvement.
• Is directly engaged and manages high-quality client projects.
• Shares people management responsibilities for approximately 125 department staff overall.
• Serves as a focal point for major issue resolution and provides rapid follow-up to address concerns.
• Participates in feedback for Project Managers to assure client satisfaction and long-term growth.
• Develops and implements succession plans for the team and advises on the recruiting of key people to serve client needs.
• Assures project delivery employees are trained and mentored with a long-term goal of training new project managers.
• Counsels project managers and team members on understanding business performance and internal KPIs; implements processes with Project Managers.
• Evaluates individual performance of project managers within the department.

  Qualifications

  • Bachelor's degree and 8+ years of relevant experience or demonstrated equivalency of experience and/or education.
  • This position may be subject to a pre-employment Motor Vehicle Record Screening and Background check.
  • Candidate must be a US citizen or permanent resident.
  • Sponsorship will not be available at this time or in the future.

  Preferred Qualifications

  • 15+ years related experience including 8+ years operations management, Profit & Loss, and staff management.
  • Strong knowledge and track record in the environmental/remediation business inclusive of risk-based strategic asset management and advocacy in multiple state jurisdictions working for an Environmental Consultant.
  • Experienced people manager and team builder.
  • Exceptional communication skills, both written and verbal, with the ability to clearly articulate messages to a variety of audiences.
  • Excellent active listening skills.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Must be a team player and able to work collaboratively with and through others.
  • Acute business acumen and understanding of organizational issues and challenges.