Area Manager

About the role

AECOM is actively seeking a creative, highly talented Area Manager with a focus on Environmental Site Assessment and Remediation. The successful candidate will be expected to also be involved in and execute billable work.

Responsibilities

• Acts as a point of escalation for project issues and makes recommendations to improve performance.
• Supports business leadership in driving strong working capital performance within the department by actively monitoring cash flow.
• Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements.
• Maintains departmental compliance with West Region Environment Pricing guidance and Delegation of Authority (DOA) risk approval framework.
• Sustains the accuracy of the department’s Salesforce pipeline data and associated Detailed Forecast data and output reports.
• Drive program performance to meet and/or exceed client satisfaction and KPIs.
• Interacts with business leadership on governance & risk issues to ensure risk management triggers are identified and addressed proactively.
• Develops and formulates solutions to client problems/issues.
• Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance.
• Works to drive faster adoption of digital tools.
• Actively integrates international Enterprise Capabilities into project delivery to meet business targets and works with business leadership to manage transitions.
• Continually develops ideas for program and process improvement.
• Is directly engaged and manages high-quality client projects.
• Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of a diverse, multi-sector client portfolio.
• Serves as a focal point for major issue resolution and provides rapid follow-up to address concerns.
• Participates in feedback for Project Managers to assure client satisfaction and long-term growth.
• Develops and implements succession plans for the team and advises on the recruiting of key people to serve client needs.
• Assures project delivery employees are trained and mentored with a long-term goal of training new project managers.
• Coaches project managers and team members on understanding business performance and internal KPIs; implements processes with Project Managers.
• Evaluates individual performance of project managers within the department.
• Works collaboratively with Client Account Manager(s), Practice Area Leaders, and Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program.
• Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight.
• Leads capture strategies for key pursuits and major projects within the department, ensuring those strategies yield high capture rates, and grows the business and relevant technical capabilities.

Qualifications

• Bachelor's degree and 8+ years of relevant experience or demonstrated equivalency of experience and/or education.
• This position may be subject to a pre-employment Motor Vehicle Record Screening and Background check.
• Candidate must be a US citizen or permanent resident.
• Sponsorship will not be available at this time or in the future.
• 15+ years related experience including 8+ years operations management, Profit & Loss, and staff management.
• Strong knowledge and track record in the environmental/remediation business inclusive of risk-based strategic asset management and advocacy in multiple state jurisdictions working for an Environmental Consultant.
• Experienced people manager and team builder.
• Exceptional communication skills, both written and verbal, with the ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Must be a team player and able to work collaboratively with and through others.
• Acute business acumen and understanding of organizational issues and challenges.