Area Manager

Responsibilities

• Provide effective leadership and management to Retail Service Merchandiser/Lead Merchandiser team in assigned geographic area.
• Interview and hire candidates, on-board, and train new associates, manage performance and career development, manage conflict and personnel issues, provide coaching and support.
• Develop a strong understanding of the company’s business model, Client and Customer details and expectations, and the specific details of the project work processes.
• Work in the field periodically to better understand project requirements.
• Manage assigned project work to completion, on time, and with high quality results.
• Review project details to verify schedule is accurate and achievable, and supporting documentation is current and correct.
• Assign project work to Retail Service Merchandisers/Lead Merchandisers and ensure that all jobs have the appropriate level of support.
• Maintain progress and audit project work. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed.
• Ensure the delivery of all materials, supplies and equipment necessary for assigned project work.
• Partner with store personnel and team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship.
• Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Report and discuss observations, issues, and business solutions with Market Manager.
• Effectively and accurately work with web-based applications to receive notification of project work, receive and review work documentation and information, maintain Retail Service Merchandiser/Lead Merchandiser profiles and assign project work, monitor progress and status of project work, record and manage work mileage, work expenses, and work time and attendance, and complete and manage training activities.
• Utilize and fully understand the company’s retail reports and reporting systems.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work and Retail Service Merchandiser/Lead Merchandiser team.

Qualifications

• High School diploma or equivalent in industry name required.
• 2 + years of management and/or supervisory experience.
• Prior Sales agent, retail, customer service, or reset experience preferred.
• Knowledge, Skills, And Abilities Required:
  • Strong interpersonal, organizational, decision making and leadership skills.
  • Ability to read and communicate effectively with others.
  • Ability to work effectively in web-based applications and email, word processing, and spreadsheet applications.

Physical Requirements

• Sit for extended periods (typically 6+ hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.
• Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
• Reach, bend, or stoop occasionally to access files or office materials.
• Maintain focus and attention for long periods of desk-based work.
• Follow clear directions.
• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

About Us

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone.

About Us Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone.

Employer Description

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