Area Leasing Manager

About the role

The Area Leasing Manager at Brookfield Properties Multifamily serves as the single point of accountability for portfolio leasing performance. This role leads both the centralized Global Prospect Care team and Onsite Leasing/Sales Associates across a portfolio of communities, owning the full lead-to-lease funnel from initial prospect inquiry through signed lease execution.

Responsibilities

• Lead, develop, and manage a team of Global Prospect Care Associates and Onsite Leasing/Sales Associates supporting multiple communities across the portfolio.
• Recruit, hire, onboard, train, schedule, coach, and develop team members.
• Conduct performance reviews, coaching sessions, and career development planning.
• Create staffing plans and schedules that ensure appropriate coverage across all communities and business hours.
• Manage performance accountability, corrective action, and performance improvement plans as needed.
• Foster a culture of sales excellence, customer service, accountability, and continuous improvement.

Requirements

• Lead, develop, and manage a team of Global Prospect Care Associates and Onsite Leasing/Sales Associates supporting multiple communities across the portfolio.
• Recruit, hire, onboard, train, schedule, coach, and develop team members.
• Conduct performance reviews, coaching sessions, and career development planning.
• Create staffing plans and schedules that ensure appropriate coverage across all communities and business hours.
• Manage performance accountability, corrective action, and performance improvement plans as needed.
• Foster a culture of sales excellence, customer service, accountability, and continuous improvement.

Qualifications

• Undergraduate (Bachelor) Degree in Business, Real Estate, Communication, or related field required.
• 3-4 Years of experience in: Leadership experience managing sales, leasing, or customer-facing teams required.
• Leading staffing, scheduling, hiring, training, and performance management functions required.
• Managing multi-site or centralized operations and performance-driven teams preferred.
• Managing KPIs and operational performance in a high-volume environment preferred.
• Yardi Voyager, RentCafe, CRM platforms, leasing analytics or reporting tools preferred.
• 5-7 Years Of Required Experience In Multifamily leasing, sales, customer experience, or property operations.
• Proven track record of driving sales, leasing, or conversion performance.
• Strong knowledge of multifamily leasing operations and customer acquisition strategies.
• MS Office Suite (Word, Excel, Outlook, Teams).

Skills

• Leadership experience managing sales, leasing, or customer-facing teams.
• Leading staffing, scheduling, hiring, training, and performance management functions.
• Managing multi-site or centralized operations and performance-driven teams.
• Managing KPIs and operational performance in a high-volume environment.
• Yardi Voyager, RentCafe, CRM platforms, leasing analytics or reporting tools.
• Leadership experience managing sales, leasing, or customer-facing teams.
• Leading staffing, scheduling, hiring, training, and performance management functions.
• Managing multi-site or centralized operations and performance-driven teams.
• Managing KPIs and operational performance in a high-volume environment.
• Yardi Voyager, RentCafe, CRM platforms, leasing analytics or reporting tools.

Benefits

Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Incredible associate rental discount if you choose to live on-site!

Pay

$ 79,700 - 111,510 annually - Chicago
$ 83,900 - 117,495 annually - Washington, DC

Schedule

Flexible schedule to accommodate the needs of the communities and the team.