Area Facilities Manager

About the role

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.

Responsibilities

• Responsible for the oversight of assigned facilities and maintenance programs
• Manage a direct relationship with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements
• Manage the day-to-day maintenance processes for the assigned Market, including monitoring of open calls, KPI review/analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, and compliance with all maintenance related governance
• Manage all facilities driven projects for equipment, building systems, and betterment replacements, including compliances with project scope and budget, and project life-cycle duties
• Responsible for maintenance expense budget and capital budgets for coverage areas, including budget versus actual explanation and root cause analysis
• Utilize data to drive actionable results for efficient expense and capital spend
• Field and site visits to evaluate service levels with reactive and preventative maintenance programs
• Represent the Facilities department in meetings/discussions/site visits with Operations and Franchisees and other key stakeholders

Qualifications

• Education: High School + Equivalent Experience or Bachelor/4 Year Degree
• Experience: 3-5 years of Management of multi-unit retail operations in a franchise environment
• Construction and/or Facilities experience preferred but not required
• Strong communication skills both written and oral with emphasis on dispute resolution
• Ability to perform multi-tasks within competing timeliness
• General or Strong knowledge of Project management processes
• Self-Reliant and Motivated in a non-office environment

Additional Requirements

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment
• Work on an on-call basis for emergencies as needed